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Virtual Assistant Customer Support Expert

1 week ago

Singapore Outsourcing Angel Full time
Job Summary

We are seeking a highly organized, motivated, and dedicated Virtual Assistant to join our team as a Customer & Sales Support Virtual Assistant. This role requires skills and experience in working with diverse clients from around the world, strong interpersonal and communication skills, and ability to work in a fast-paced environment.

Key Responsibilities
  • Provide customer service support via email, chat, and phone.
  • Process orders and respond to customer inquiries.
  • Manage databases, document storage, and calendar management.
  • Create and prepare reports using spreadsheets and PowerPoint.
  • Schedule social media content and moderate comments and reviews.
  • Conduct research on industry trends and competitors.

Requirements

  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Familiarity with current technologies and cloud-based platforms.
  • High-speed internet connection and backup plan.
  • Excellent time management and organizational skills.

What We Offer

A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.