Front Office Coordinator cum Administrative Support Specialist

3 days ago


Singapore Flintex Consulting Pte Ltd Full time
Job Description

We are seeking a highly organized and proactive Front Office Coordinator cum Administrative Support Specialist to join our team at Flintex Consulting Pte Ltd.

Job Summary

The successful candidate will be responsible for providing exceptional front-line service to all visitors, prospects, and customers in our showroom. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Main Responsibilities
  • Be the first point of contact for all visitors, prospects, and customers in the showroom, providing a warm and welcoming experience.
  • Receive and forward queries and complaints via phone, email, and general correspondence, ensuring prompt responses and resolution.
  • Provision of refreshments and snacks to visitors, prospects, and customers, demonstrating excellent hospitality skills.
  • Maintain accurate records of member whereabouts within the sales department, ensuring seamless collaboration and communication.
  • Prepare and coordinate all documentation for delivery, guaranteeing timely and efficient processes.
  • Manage the showroom and test-drive cars, upholding high standards of quality and customer satisfaction.
  • Oversee the maintenance and organization of the showroom and pantry area, promoting a clean and welcoming environment.
  • Perform administrative duties, including data entry, filing, and other tasks as required.
Requirements and Qualifications
  • Proactive and results-driven individual with excellent time management skills.
  • Excellent team player with strong interpersonal and communication skills.
  • Provide exceptional customer service skills, delivering personalized experiences that exceed expectations.
  • Courteous and professional demeanor, with a focus on maintaining a positive and respectful attitude.
  • Attention to detail and organizational skills, ensuring accuracy and efficiency in all tasks.
  • Excellent computer skills, with proficiency in Microsoft Office and Salesforce (advantageous).
  • Previous experience in hospitality and customer service (advantageous).
  • Driving experience preferred.
Benefits

We offer a competitive salary of SGD 35,000 - 45,000 per annum, depending on experience.



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