Process Automation Transformation Specialist

5 days ago

Changi, Singapore Changi Airport Group Full time

Company Overview:

Changi Airport Group (CAG) is a leading airport manager in Asia, renowned for its excellence in airport operations, air hub development, retail and commercial activities, infrastructure development, and emergency services. As a forward-thinking organization, CAG has embarked on a transformation journey to revolutionize its processes and job roles, leveraging digital technologies to drive efficiency and innovation.

Salary:

We are offering an attractive salary of $80,000 - $120,000 per annum, commensurate with experience, to join our Digital Finance team as a Business Process Automation Analyst.

Job Description:

As a Business Process Automation Analyst, you will play a crucial role in supporting the planning, solution design, and implementation of automation initiatives, including Robotic Process Automation (RPA), application development, and Artificial Intelligence (AI). Your responsibilities will include:

  • Collaborating with business users and stakeholders to understand business processes and current/anticipated outcomes;
  • Organizing and leading discussions to drive continuous improvement initiatives;
  • Translating business requirements into workable technical specifications, ensuring scalability, security, and maintainability;
  • Preparing wireframes, AS-IS & TO-BE process and solution design documentation;
  • Assisting in defining test scenarios based on requirements and working with developers and business users to ensure thorough testing and deployment of automation solutions;
  • Supporting project planning and monitoring project progress, identifying potential risks or delays, and proposing mitigation actions;
  • Preparing and presenting business cases as necessary;
  • Staying updated with the latest advancements in AI/RPA technology, tools, and industry best practices;
  • Identifying automation opportunities and proposing continuous improvement to existing processes using AI/RPA technology;
  • Carrying out other duties and responsibilities as assigned.

Required Skills and Qualifications:

To succeed in this role, you will require:

  • A degree in any discipline, preferably in Information Technology, Business Systems, or Finance;
  • At least 3 years of working experience in leading solution design and project management of automation projects, with a distinct advantage in AI projects;
  • A deep appreciation of finance processes and compliance with audit requirements;
  • An understanding of existing digital technologies in Robotics and AI areas, as well as the capabilities of each technology tool;
  • Familiarity with Microsoft offerings and UiPath is a distinct advantage;
  • Strong problem-solving skills and the ability to think outside the box;
  • The ability to appreciate the importance of UX sensibilities;
  • Ability to work independently and collaborate effectively with stakeholders;
  • Team player with a willingness to share knowledge and learn from others;
  • Excellent interpersonal and communication skills;
  • Ability to multitask in a dynamic and fast-paced environment, manage change, and meet tight deadlines;
  • Ability to adapt to changing project requirements and priorities, maintaining a high level of efficiency and work quality.

Benefits:

We offer a comprehensive benefits package, including medical insurance, retirement savings plan, paid time off, and professional development opportunities.

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