Customer Service Operations Manager

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...

About Customer LabsWe are a dynamic team committed to delivering exceptional customer experiences in a fast-paced retail environment.Job SummaryThis senior role is responsible for overseeing the smooth operation of our customer service counters, managing a team of officers, and ensuring excellent service delivery.Main ResponsibilitiesConduct daily briefings...

Key ResponsibilitiesThe Commercial Manager will be responsible for:Driving Business GrowthDevelop and execute commercial strategies that align with company objectives.Identify and capitalize on new revenue streams and growth opportunities.Collaborate with cross-functional teams to improve operational efficiency.Leading Pricing StrategiesLead pricing...

Responsibilities Provide excellent customer service Manage customer complaints and ensure prompt resolution Maintain a strong understanding of our operation and service to effectively support customer inquiries and issues Prepare regular reports on customer service performance Respond to inquiries from parents/guardians regarding bus routes, schedules, and...

We are seeking a talented Commercial Operations Manager to join our team. As a key member of our commercial operations team, you will be responsible for driving business growth through strategic planning, contract review and negotiation, product pricing, and risk management.The ideal candidate will have a strong understanding of financial principles,...

Company name: Freight Service Company Job Title: Operation Executive /Customer Service Executive (ID6016)Hours per week: Mon to Fri 9am-6pm, Sat 9am-1pm. Location: Changi, Southeast, Singapore Job category: Customer Service Job Description To assist with permit declaration Execution of BLs and AWBs Requirements Minimum GCE ‘O’ Level Must be...

Responsibilities Provide excellent customer service Manage customer complaints and ensure prompt resolution Maintain a strong understanding of our operation and service to effectively support customer inquiries and issues Prepare regular reports on customer service performance Respond to inquiries from parents/guardians regarding bus routes, schedules, and...

About the RoleAs a Customer Support Operations Lead, you will play a key role in enhancing customer experience and maintaining high service standards at the Health Promotion Board (HPB). You will be responsible for overseeing the contact centre support requirements for various HPB programmes and services.You will contribute towards shaping customer...

At the Public Service Division, we are committed to delivering exceptional customer experiences. As a Contact Centre Manager, you will play a crucial role in shaping our service delivery standards and ensuring that our customers receive top-notch support.The Contact Centre team oversees the contact centre support requirements for various programmes and...

ResponsibilitiesAs a Contact Centre Manager, your responsibilities will include:Managing process improvement projects relating to our CRM systemWorking closely with stakeholders to ensure that requirements are metEnsuring compliance with service standards and monitoring quality metricsContributing towards shaping customer interactionsAdditionally, you will...

Company Name: Logistic service company Job Title: Customer Service Officer (ID8027)Hours per Week: Monday to Friday 8am to 5:30pm. Location: Tampines, Northeast, Singapore Job Category: Customer Service Job Description: Order processing and responsible for the coordination and preparation of all necessary documentation. Liaise with customers for all matters...

The Commercial Manager drives business growth through strategic planning, contract review and negotiation, product pricing, and risk management. The role optimizes profitability, ensures compliance, and fosters key stakeholder relationships. It also involves market analysis and cross-functional collaboration to enhance efficiency and identify new revenue...

Roles & ResponsibilitiesJob Title: Customer Service & Operation ManagerOur Client: Our client is a global freight forwarding company.Customer Service Team Lead to head the customer service and operation team. This role involves managing customer relationships, ensuring the timely and efficient handling of airfreight and oceanfreight shipments from end to...

**Ministry of Culture, Community and Youth (MCCY)**We are seeking a highly skilled and experienced professional to join our team as a Customer Service Operations Manager. This role is responsible for overseeing the call centre management, deploying ground ambassadors, and customer service operations to support the Culture Pass Unit.Key...

Roles & ResponsibilitiesA Computer Operations Manager is a pivotal role within an organization's Information Technology (IT) framework, responsible for overseeing the daily operations and administration of computer systems and IT infrastructure. This role requires a profound understanding of various computer systems, networks, and software applications,...

At Kalmar, we are committed to being the forerunner in sustainable material handling equipment and services. We are seeking an exceptional Customer Service Operations Manager to join our team.Key Responsibilities:Manage documentation of Service operations, including job sites and workshop.Assist with Finance reporting related to service operation.Main tasks...

Job SummarySinoppel Device is seeking a highly skilled Customer Service Operations Manager to lead our customer service team. This role is responsible for aligning with headquarters on customer service KPIs and ensuring effective local execution.About the RoleThis is an exciting opportunity to develop and implement strategies based on HQ directives while...

Roles & ResponsibilitiesSalling Search is recruiting for an experienced Customer Service Operations (Airfreight) for a reputable and established shipping company in Singapore.ResponsibilitiesServe as the main contact for customer inquiries and shipments, ensuring prompt issue resolution and satisfaction. Manage airfreight and oceanfreight logistics,...

Roles & ResponsibilitiesCustomer Service Officer - Safra Mount FaberResponsibilities:- Performs opening of front desk activities.- Receive members / guests at the counter.- Check the member's membership card and NRIC.- Receive / transfer calls and call back.- Take booking / reservation of sport facilities (for selected facilities only).- Process payments...

Job Description:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong sense of teamwork.In this role, you will be responsible for performing opening and closing...