Provide Exceptional Customer Experience

4 days ago

Singapore beBeeCustomer Full time $4,000 - $6,000

Job Title: Customer Support Specialist

We are seeking a professional and customer-focused individual to join our team as a Customer Support Specialist. In this role, you will be responsible for providing excellent customer service to our clients through various communication channels.

Key Responsibilities:
  • Customer Enquiries: Handle customer enquiries in a timely and professional manner, providing accurate information and resolving issues promptly.
  • Communication Skills: Utilize strong verbal and written communication skills to effectively communicate with customers, both internally and externally.
  • Problem-Solving: Identify and resolve customer complaints in a fair and efficient manner, ensuring customer satisfaction.
  • Team Collaboration: Work collaboratively with other team members to achieve common goals and objectives.
Requirements:
  • Education: Possess a diploma or degree in a relevant field, such as customer service or business administration.
  • Skills: Excellent communication, problem-solving, and interpersonal skills, with the ability to work in a fast-paced environment.
  • Experience: Previous experience in a customer-facing role is highly desirable.
What We Offer:
  • Competitive Salary: A competitive salary package that reflects your skills and experience.
  • Opportunities for Growth: Opportunities for career growth and development within our organization.
  • Benefits: A range of benefits, including health insurance, paid leave, and flexible working arrangements.

Successful candidates will be offered a 1+1 year contract.

All applicants will be notified on whether they are shortlisted for the position within 4 weeks of the closing date of this job posting.

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