Provide Exceptional Customer Experience

2 weeks ago


Singapore beBeeCustomerService Full time $2,500 - $4,000
Customer Service Representative

We are seeking a skilled Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment and provide top-notch customer service.

  • Job Highlights
  • We offer attractive compensation commensurate with experience
  • Opportunities for learning and career advancement
  • Medical, dental and insurance benefits

Key Responsibilities:

  • Provide exceptional customer support, responding to customer inquiries in a timely and accurate manner
  • Maintain relationships with customers, shipping lines and other relevant parties
  • Follow up on customer orders from start to finish
  • Returns all internal and external calls, emails and faxes in a timely manner
  • Solve customer problems and resolve issues
  • Prepare bills and invoices
  • Ensure accurate and timely data entry into the in-house system
  • Demonstrate excellent multitasking skills
  • Collaborate with the team to achieve goals

Requirements:

  • Fresh graduates welcome to apply
  • Computer literacy
  • Good interpersonal skills
  • Diploma holder in Maritime Studies, Shipping, Logistics or Supply Chain

Working Hours:
Monday to Friday: 8:30am - 5:30pm
Saturday: 8:30am - 12:30pm

Working Location:
Tuas Avenue 6, Singapore



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