Aftersales Customer Experience Specialist
1 week ago
Job Title: Aftersales Customer Experience Expert
Job OverviewWe are seeking a highly skilled professional to maintain strong relationships with suppliers and contractors, analyze customer data to identify upselling opportunities, and champion digital solutions to enhance customer experience.
Main Responsibilities:
- Collaborate closely with stakeholders to build and maintain effective relationships with suppliers and contractors.
- Analyze customer data to identify potential upselling opportunities and support strategic initiatives that drive retention, throughput, and revenue growth.
- Champion digital solutions to enhance customer experience and expand market reach.
- Maintain strong relationships with suppliers and contractors, ensuring compliance and performance against contractual obligations.
- Manage feedback channels to ensure timely and effective resolution.
- Assist in aftersales procurement projects, ensuring cost-efficiency and compliance with policies.
- Develop and monitor initiatives and strategies to achieve business objectives and key performance indicators (KPIs).
To be successful in this role, you will require:
- A degree in Engineering, Business Management, or Marketing equivalent.
- At least 2 years of relevant experience (automotive or aftersales preferred). No prior experience with data analytics will be considered.
- Strong presentation and interpersonal skills.
- An analytical mindset with a passion for data-driven decision-making.
- Ability to work cross-functionally and manage multiple stakeholders.
A competitive remuneration package and comprehensive range of benefits.
-
Aftersales Customer Experience Champion
1 week ago
Singapore beBeeUpseller Full time $90,000 - $120,000Aftersales Support Specialist JobWe are seeking a highly skilled professional to maintain strong relationships with suppliers and contractors, analyze customer data to identify upselling opportunities, and champion digital solutions to enhance customer experience.
-
Aftersales Support Specialist
7 days ago
Singapore beBeeCustomerService Full time $50,000 - $70,000Job Title: Aftersales Support SpecialistAftersales support specialist is responsible for providing exceptional customer service and ensuring a seamless aftersales experience.Responsibilities:
-
Aftersales Customer Experience Leader
2 weeks ago
Singapore beBeeCustomerExperience Full timeWe are seeking an exceptional Aftersales Customer Experience Leader to join our team. In this role, you will be responsible for overseeing the day-to-day aftersales customer service operations, providing guidance and support to ensure high levels of customer satisfaction. About the Role This is a fantastic opportunity to make a real impact on our...
-
Aftersales Customer Experience Leader
2 days ago
Singapore beBeeCustomerExperience Full timeWe are seeking an exceptional Aftersales Customer Experience Leader to join our team. In this role, you will be responsible for overseeing the day-to-day aftersales customer service operations, providing guidance and support to ensure high levels of customer satisfaction. About the Role This is a fantastic opportunity to make a real impact on our...
-
Aftersales Customer Experience Strategist
2 weeks ago
Singapore beBeeCustomer Full time $80,000 - $120,000Job Title">We are seeking a highly skilled professional to oversee the day-to-day operations of our aftersales customer service department. The successful candidate will be responsible for providing guidance and support to ensure high levels of customer satisfaction.">About the Role">This is an excellent opportunity to make a positive impact on our...
-
Aftersales Customer Experience Team Lead
2 weeks ago
Singapore beBeeCustomer Full time $80,000 - $120,000Aftersales Customer Experience Leadership Role">We are seeking a seasoned professional to lead our aftersales customer experience efforts. Key responsibilities include overseeing the day-to-day operations, providing guidance and support to ensure exceptional customer satisfaction. About the Position This is an excellent opportunity for a dedicated...
-
Aftersales Customer Service Liaison
6 days ago
Singapore beBeeCustomerService Full time $4,000 - $6,000Aftersales Support Specialist RoleThis is a challenging opportunity to provide exceptional customer service and support to our aftersales customers. As an Aftersales Support Specialist, you will be responsible for managing service bookings efficiently, responding to customer inquiries promptly and professionally, and providing administrative assistance to...
-
Singapore beBeeCustomer Full time $80,000 - $120,000Aftersales Customer Experience Leader Job SummaryWe are seeking an exceptional leader to oversee the day-to-day aftersales customer service operations. In this role, you will be responsible for providing guidance and support to ensure high levels of customer satisfaction.About the RoleThis is a fantastic opportunity to make a real impact on our customers'...
-
Aftersales Support Specialist
2 weeks ago
Singapore beBeeSupport Full time $80,000 - $100,000Aftersales Support SpecialistJob Overview:We are seeking a highly skilled Aftersales Support Specialist to maintain strong relationships with suppliers and contractors, analyze customer data to identify upselling opportunities, and champion digital solutions to enhance customer experience.Main Responsibilities:Collaborate closely with principals to build and...
-
Aftersales Support Specialist
1 week ago
Singapore beBeeSupport Full timeAftersales Support Specialist Job Overview: We are seeking a highly skilled Aftersales Support Specialist to maintain strong relationships with suppliers and contractors, analyze customer data to identify upselling opportunities, and champion digital solutions to enhance customer experience. Main Responsibilities: Collaborate closely with principals...
