Aftersales Customer Experience Team Lead

2 weeks ago


Singapore beBeeCustomer Full time $80,000 - $120,000
Aftersales Customer Experience Leadership Role">We are seeking a seasoned professional to lead our aftersales customer experience efforts.

Key responsibilities include overseeing the day-to-day operations, providing guidance and support to ensure exceptional customer satisfaction.

About the Position

This is an excellent opportunity for a dedicated individual to make a meaningful impact on our customers' experiences.

You will work closely with the Service Manager to identify areas for improvement and implement solutions that drive business growth.

Your expertise in customer service principles and quality assurance methodologies will be essential in developing and enforcing policies and standards that exceed customer expectations.



Key Responsibilities:
  • Oversight of day-to-day aftersales customer service operations
  • Providing guidance and support for high levels of customer satisfaction
  • Collaboration with the Service Manager to identify areas for improvement


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