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Aftersales Customer Experience Leader
3 weeks ago
We are seeking an exceptional Aftersales Customer Experience Leader to join our team. In this role, you will be responsible for overseeing the day-to-day aftersales customer service operations, providing guidance and support to ensure high levels of customer satisfaction.
About the Role
This is a fantastic opportunity to make a real impact on our customers' experiences. You will work closely with the Service Manager to identify areas for improvement and implement solutions to drive business growth. Your expertise in customer service principles and quality assurance methodologies will be essential in developing and enforcing policies and standards that exceed customer expectations.
Key Responsibilities
