Operations Support Specialist

2 days ago


Singapore Nanyang Tech Pte Ltd Full time
About the Role

We are looking for an Operations Support Specialist to join our team at Nanyang Tech Pte Ltd. This role involves providing technical support and coordination services to ensure smooth operations.

Key Responsibilities

* Manage and track tickets within the Ticketing System.
* Coordinate with teams to schedule engineers for user support and project assignments.
* Maintain accurate records of service requests and ensure timely completion.
* Communicate effectively with stakeholders to resolve issues efficiently.
* Perform system maintenance tasks, including updating hostnames and checking for MacBook deletions.
* Assist in generating reports and quotations as required.
* Liaise with vendors for procurement of computer parts and accessories.

What We Offer

* A competitive salary and benefits package.
* Opportunities for growth and professional development in a dynamic environment.
* Collaborative and supportive team.

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