Operations Support Specialist

1 week ago


Singapore SALT TALENT SEARCH PTE. LTD. Full time

SALT is hiring Operations Support Specialist for a Social Media client on a 6-month & renewable contract role. This role will play a pivotal part in maintaining smooth operations within the telecommunications department by managing invoices, handling escalations, and assisting with key projects.

**What you’ll do**:

- Invoice Management: Review, validate, and process telecommunications invoices from various vendors, ensuring accuracy and compliance with established billing procedures.
- Operational Escalations: Act as a central point of contact for operational escalations, promptly addressing issues and facilitating timely resolutions.
- Project Assistance: Support the Telco Team in the planning, execution, and monitoring of key projects.
- Data Analysis: Collect and analyze data related to telecommunications operations, invoices, and escalations.
- Vendor Relationships: Cultivate positive relationships with telecommunications vendors, ensuring effective communication and collaboration.
- Process Improvement: Continuously assess operational processes related to invoice management, escalations, and project coordination.

**What you’ll bring**:

- Bachelor's degree with 2+ years experience
- Proven experience in operations support, invoice management, and project coordination within the telecommunications or related industry.
- Strong analytical skills with the ability to gather and interpret data for informed decision-making.
- Excellent communication skills, both written and verbal, to effectively interact with internal teams and external vendors.

CEI No: R1659595 / EA No: 07C3147



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