Reservations Manager

1 week ago


Singapore beBeeCustomer Full time $3,500 - $5,500
Hotel Reservation Expert

We are seeking a highly organized and detail-oriented professional to excel in our in-house reservations department. In this role, you will be responsible for ensuring the efficient operation of our reservations process.

  • Key Responsibilities:
  • Deliver exceptional customer service with an emphasis on consistency, flexibility, and satisfaction.
  • Process reservations efficiently and accurately while maintaining a positive and engaging work environment.
  • Maintain records, resolve queries, and adhere to hotel selling strategies.
  • Promote our loyalty program and deliver high standards of customer service.
  • Work collaboratively with other departments to ensure operational efficiency.
Requirements

To succeed in this role, you must possess:

  • Proficiency in computer programs, including Microsoft Office.
  • Outstanding administration and organizational skills.
  • Good command of written and spoken English.
  • Excellent communication skills and professional telephone manner.
  • Able to work independently with a positive attitude and commitment to delivering a high level of customer service.
Benefits

Hilton offers a range of benefits, including opportunities for career growth and development, competitive pay and benefits packages, and a collaborative and inclusive work environment.

About Us

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.



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