Help Desk Professional

1 week ago

Singapore beBeeHelpdesk Full time $45,000 - $75,000

Job Title: Help Desk Professional

Job Description:

We are seeking a skilled and experienced help desk professional to join our team. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and a passion for providing exceptional customer service.

Key Responsibilities:

The successful candidate will be responsible for:

  • Providing technical support to users via phone, email, or in-person
  • Troubleshooting and resolving IT issues efficiently and effectively
  • Documenting and tracking user requests and resolutions
  • Collaborating with other teams to resolve complex issues
  • Staying up-to-date with new technologies and systems

Requirements:

To be considered for this role, applicants must have:

  • A minimum of 3 years of experience in IT technical support
  • Nitec/Higher Nitec or Diploma in Computer Technology
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

Benefits:

We offer a competitive salary and benefits package, including:

  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Us:

We are a leading provider of IT services, dedicated to delivering exceptional results to our clients. Our team is passionate about innovation and excellence, and we are committed to making a positive impact in our community.

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