Airport Customer Service Professional

6 days ago


Singapore HANUR XPRESS PTE. LTD. Full time

At HANUR XPRESS PTE. LTD., we are seeking a highly skilled and motivated Airport Customer Service Professional to join our team.

About the Role

This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and experience in the aviation industry.

We offer a competitive base salary of SGD 40,000 - SGD 60,000 per annum, depending on experience, plus additional benefits such as AWS, shift allowance, and OT.

Job Description

The successful candidate will be responsible for overseeing and leading a team in managing daily operations, making final decisions on matters of importance, and ensuring a positive passenger experience and satisfaction.

  • Ensure compliance with safety, security, and standard operating procedures of the company, airlines, and airport authorities.
  • Assist the Duty Manager in daily deployment based on agreed service standards with the airlines and airport authorities.
Requirements

To be successful in this role, you must possess:

  • A diploma in any discipline.
  • A good command of written and spoken English.
  • Pleasant and cheerful disposition, along with good interpersonal skills.
  • Ability to multitask, prioritize tasks effectively, and work independently in a fast-paced environment.
Additional Responsibilities

You will also be responsible for checking-in passengers, greeting them upon arrival, ensuring a smooth departure process, and handling meet/greet services at the reception area.

  • Proficient in English and a second language for effective communication with international passengers.
  • Dynamic individual with service aptitude and willingness to go the extra mile.
About Us

HANUR XPRESS PTE. LTD. is a reputable airline providing high-quality customer service and experiences to its passengers. We strive to create a memorable experience for all our customers, and we invite you to join us on this journey.


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