Airport Customer Service Manager

2 days ago


Singapore AM RECRUITMENT PTE. LTD. Full time
About Us
At AM Recruitment Pte Ltd, we strive to deliver exceptional passenger experiences in the vibrant environment of Changi Airport. Our team is committed to making every traveler's journey memorable and enjoyable.

Job Description
We are currently seeking a skilled Airport Passenger Service professional to join our team. As an Airport Passenger Service professional, you will be responsible for ensuring a seamless experience for passengers. This includes checking-in passengers upon arrival, handling front-desk duties at exclusive premier lounges, leading a team of passenger service agents, and making final decisions to guarantee a positive passenger experience and satisfaction.

Requirements
To succeed in this role, you must have a solid understanding of passenger needs and expectations. You should possess excellent communication skills, both written and verbal, as well as strong interpersonal and problem-solving skills. We also require proficiency in English and a second language for effective communication with international passengers.

Benefits
This role offers a competitive salary, shift allowance, staff transport after midnight, OT pay after 44 hours work/week, AWS, performance bonus, joining bonus, and more. Join us in delivering outstanding customer service and take your career to new heights

How to Apply
Please submit your resume and personal data for consideration. Only shortlisted candidates will be notified.

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