Airport Customer Service Representative

1 week ago


Singapore STAFFKING PTE. LTD. Full time

Company Overview

We are a leading provider of innovative staffing solutions in the Asia-Pacific region, committed to delivering exceptional service to our clients and candidates alike.

Salary and Benefits

The successful candidate can expect a competitive salary of SGD 2,200 per month, along with attractive benefits that include five days of work and shift hours that do not extend into the midnight period. Our team is based at Changi Airport, one of the world's premier air travel hubs.

Job Responsibilities

  • Provide top-notch customer service to airport passengers, addressing their inquiries, check-ins, and boarding procedures efficiently and professionally.

  • Tackle luggage-related issues and passenger complaints with poise and diplomacy, ensuring smooth and seamless customer experiences.

  • Maintain the highest standards of customer service operations, guaranteeing prompt responses to passenger queries and resolving any concerns promptly.

  • Supply accurate information on airport facilities and flight schedules, enabling passengers to make informed decisions about their travel plans.

Required Skills and Qualifications

  • A minimum of one year's experience in customer-facing roles within fast-paced environments is essential for this position.

  • Candidates should possess strong communication and interpersonal skills, with the ability to build rapport with passengers from diverse backgrounds.

Benefits and Perks

  • This role offers a comprehensive compensation package, including a salary of SGD 2,200 per month and a range of benefits designed to support your well-being and career growth.

Tell Employers What Skills You Have

  • Microsoft Office
  • Customer Service Operations
  • Customer Experience
  • Interpersonal Skills
  • Customer Care
  • Administration
  • MS Word
  • Communication Skills
  • Customer Satisfaction
  • Customer Service
  • Service Excellence
  • Customer Service Experience


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