Customer Service Representative for Changi Airport

3 weeks ago


Singapore MCI Career Services Pte Ltd Full time
Job Overview

We are seeking a Customer Service Representative to join our team at Changi Airport. In this role, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience.

Key Responsibilities
  • Manage transactions with customers using point-of-sale systems, including collecting payments in cash or through cashless payment methods.
  • Resolve customer complaints and provide relevant information to guide them towards a resolution.
  • Greet customers upon entry and exit from the store and maintain clean and tidy checkout areas.
  • Track transactions on balance sheets and report any discrepancies to management.
Requirements

To succeed in this role, applicants should possess relevant experience in customer service and be able to work effectively in a fast-paced environment. If you do not have prior experience, your application will still be considered based on individual merits, and you may be contacted for other opportunities.

What We Offer
  • A competitive salary range of $1850 - $2400 per month, commensurate with experience.
  • A 5-day workweek, including weekends, with regular breaks throughout the shift.
  • An attractive benefits package, including transport provided to and from work.
  • The opportunity to work in a dynamic and growing company with a strong focus on customer service.

Please submit your updated resume in Microsoft Word format via the APPLY NOW button. By submitting your personal data and/or resume, you consent to the collection, use, and disclosure of your personal data and/or resume by MCI Career Services Pte Ltd (or its agent) for the purpose of processing and administration related to this job application.


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