Customer Support Specialist
4 weeks ago
Job Summary
We are seeking a skilled Customer Support Specialist to join our team at 2060 K-T SARL France. As a key member of our customer support team, you will be responsible for providing technical assistance and support to our customers.
Key Responsibilities
- Provide technical support and troubleshooting for complex equipment at customer sites.
- Collaborate with customers to resolve issues and minimize downtime.
- Work closely with installation engineers to resolve problems and ensure customer satisfaction.
- Develop and maintain strong relationships with customers to ensure a positive experience.
- Stay up-to-date with new technologies and products to provide expert advice and support.
Requirements
- Certified engineer or degree from advanced technical school or ~3 years industry working experience.
- Ability to understand and tackle problems in software, electronics, optics, mechanical, electro-mechanical and/or electro-optical systems.
- Experience working on electronic systems within semiconductor, medical devices, defense, aerospace, or aviation industry is a plus.
- Outstanding interpersonal communication, analytical and problem-solving skills.
- Fluent in English and French language is a must.
What We Offer
- A dynamic opportunity and growth potential in the Semiconductor Industry.
- A competitive, family friendly total rewards package.
- Variable compensation components, e.g. participation in company stock purchase plan.
- Company car or car allowance.
- Award-winning training.
How to Apply
Please submit your resume to be considered for this exciting opportunity.
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