Customer Support Specialist
1 month ago
About the Role
We are seeking a skilled Customer Support Specialist to join our team at 2070 K-T Italy S.R.L. The successful candidate will be responsible for providing exceptional customer service and technical support for our customers.
Key Responsibilities
- Deliver high-quality technical support to customers via various communication channels.
- Collaborate with internal stakeholders to resolve customer issues efficiently.
- Provide training and guidance to customers on the use and maintenance of our equipment.
- Conduct site visits to diagnose and resolve technical issues.
- Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty.
Requirements
- Bachelor's degree in a related field or equivalent experience.
- Excellent communication and interpersonal skills.
- Possess strong problem-solving and analytical skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Fluent in English and Italian.
What We Offer
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The chance to work with a leading company in the semiconductor industry.
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