Customer it support specialist
2 weeks ago
Job Description: We are looking for a proactive and customer-focused Customer IT Support Specialist to join our team. In this role, you will serve as the first point of contact for software-related inquiries, troubleshoot technical issues, and ensure customers have a seamless experience using the products. Key Responsibilities: Respond to customer inquiries via phone, email, or chat, providing timely and effective resolutions to software-related issues. Diagnose and resolve technical problems related to software installations, configurations, and usability. Maintain accurate records of customer interactions, technical issues, and resolutions in our CRM system. Assist customers in understanding and utilizing software features and updates effectively. Collaborate with the teams to address and resolve complex technical issues. Develop and update user guides, FAQs, and troubleshooting documents for customer self-service. Qualifications: Proven experience in IT support, customer service, or a related field. Proficiency with software troubleshooting and support tools. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to manage multiple tasks and prioritize effectively. #J-18808-Ljbffr
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Singapore This is an IT support group Full timeWork Schedule Standard (Mon-Fri)Environmental Conditions Office Position Summary: At Thermo Fisher Scientific Inc., the Customer Experience Specialist role plays a crucial role in improving customer satisfaction and operational excellence in Singapore. This role supports Sales, Operations, and Product Management by focusing on relationship building and...
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Singapore This is an IT support group Full timeOverview: The Operation Specialist plays a vital role in ensuring smooth day-to-day operations. A positive attitude is essential, as this position involves frequent interactions with customers. Strong customer service skills are necessary to handle inquiries, resolve issues, and provide a pleasant experience. Additionally, the Operation Specialist must show...
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Customer Support Specialist
1 month ago
Singapore OPUS IT Services Pte Ltd Full time**Job Overview**At OPUS IT Services Pte Ltd, we are seeking a highly motivated and professional Customer Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients.**About the Role**The successful candidate will possess excellent communication and interpersonal...
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Singapore This is an IT support group Full timePosition Overview of the Position The Customer Service Supply Chain Specialist is pivotal in maintaining customer satisfaction and ensuring the seamless flow of goods through the supply chain. By effectively managing orders, resolving issues, and coordinating logistics, the incumbent helps the organization achieve its operational goals and maintain a...
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Singapore This is an IT support group Full timeJob Scope Player Support: Respond to player queries and concerns through various channels, such as email or ticketing systems. This includes troubleshooting technical issues, assisting with gameplay mechanics, and providing general support to ensure a positive player experience. Complaint Management: Handle player complaints in a timely and professional...
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Customer Support Manager
3 weeks ago
Singapore This is an IT support group Full timeKey Responsibilities: Maintain specific customer & supplier master data prices and payment terms and lead-times. Prepare and maintain all records of Quotations, Purchase orders (PO), Delivery Orders (DO); Commercial Invoices (CI), Packing Lists (PL) of cargo; Payments; Customer returns as well as Inventory and stock-taking records. Follow up on Quotations...
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Singapore This is an IT support group Full timeJob Summary: We are seeking a detail-oriented and proactive Marketing Support Specialist to join our dynamic team. This role will be responsible for assisting with the execution of marketing strategies, supporting day-to-day marketing operations, and helping to drive overall marketing efforts. The ideal candidate will have a keen eye for detail, strong...
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Singapore This is an IT support group Full timeJohnson & Johnson is recruiting for a Product Specialist, Surgery located in Singapore. The Product Specialist is responsible for building relationships with key accounts and manages a group of key accounts and territories. The position will develop business opportunities across the Ethicon range of products with the objective of achieving/exceeding the...
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Singapore This is an IT support group Full timeCrypto.com is seeking a Senior CRM Specialist for 9 months to support the execution of cross-channel communications for our up-and-coming e-commerce platform. Key functions will include driving platform retention, engagement, and usage metrics, via channels including but not limited to push notifications, email, and in-browser messages. The Specialist will...
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Customer Support Representative
3 weeks ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Live Chat Expert to join our dynamic team. In this role, you will be responsible for managing customer enquiries from our digital platforms, ensuring that customer issues are resolved efficiently and effectively.Key Responsibilities:Respond to customer enquiries in a timely and professional...
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Singapore This is an IT support group Full timeWork Schedule Standard (Mon-Fri)Environmental Conditions Office Job Description Thermo Fisher Scientific Inc. is seeking a highly motivated and skilled Sr Product Specialist to join our dynamic sales team in Singapore. This is an outstanding opportunity to play a key role in driving revenue growth and developing new business for our portfolio of products....
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Singapore This is an IT support group Full timeAccounts Receivable Specialist We are seeking a detail-oriented and experienced staff to join our Finance team. The successful candidate will be responsible for account receivables, credit control, cash flow forecasting, and other accounting roles. Key Responsibilities: Initiate outbound calls and send emails to account holders to remind them of outstanding...
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Trade Support Specialist
4 weeks ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeJob DescriptionWe are seeking a highly skilled Trade Support Specialist to join our team at HAYS SPECIALIST RECRUITMENT PTE. LTD.About the RoleThis is an exciting opportunity for an experienced Trade Support professional to work with our clients in Singapore. The successful candidate will be responsible for providing exceptional support in collateral...
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Singapore This is an IT support group Full timeJob Description The Recruitment Specialist is responsible for managing the end-to-end recruitment process, ensuring the organization attracts, hires, and retains the best employees while growing a strong talent pipeline. This role involves collaborating closely with hiring managers to identify staffing needs, sourcing candidates through various channels,...
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Singapore This is an IT support group Full timeSummary Imagine what you could do here! The people here at Apple don’t just create products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At...
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This is an IT support group | HR
2 weeks ago
Singapore This is an IT support group Full timeLooking to start an exciting career in Managed Services? Join Payboy’s team where you get to work with various industries and be exposed to various work in a fast-growing HR Tech start-up. Overview of Role The HR & Managed Services Senior Specialist is responsible for managing complex payroll setups, ensuring compliance through regular audits, and leading...
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Senior Live Chat Support Specialist
4 weeks ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeAbout the RoleWe are seeking a highly skilled Senior Live Chat Support Specialist to join our team in Singapore.As a Senior Live Chat Support Specialist, you will be responsible for managing customer inquiries from our digital platforms and ensuring that all customer issues are resolved promptly and efficiently.This is an exciting opportunity to work with a...
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Singapore This is an IT support group Full timeAn operations specialist is responsible for the accurate and timely fulfillment of orders. This role may also involve other tasks such as inventory management, customer service, and e-commerce sales: Order fulfillment: Pick, pack, and prepare items for delivery. Procurement: Identify, source, and evaluate suppliers to ensure quality, cost-effectiveness, and...
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Assistant director, customer support
2 months ago
Singapore This Is An IT Support Group Full timeHealth Promotion Board (HPB) is committed to inspiring a healthier Singapore. As a trusted partner of our citizens, we strive to deliver intuitive and personalised experiences that empower individuals to embrace holistic well-being.To serve Singaporeans, HPB engages its customers via online and offline touchpoints such as outreach through the different...
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This is an IT support group | Product Specialist
2 weeks ago
Singapore This is an IT support group Full timeOur client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible. Duties of Product...