This is an IT support group | Operations Specialist

12 hours ago


Singapore This is an IT support group Full time

An operations specialist is responsible for the accurate and timely fulfillment of orders. This role may also involve other tasks such as inventory management, customer service, and e-commerce sales:
Order fulfillment:
Pick, pack, and prepare items for delivery.
Procurement:
Identify, source, and evaluate suppliers to ensure quality, cost-effectiveness, and timely delivery of goods and services.
Inventory management:
Use Shopify & Excel to update inventory levels, replenish stock, and ensure adequate inventory.
Inventory control:
Conduct regular inventory audits and reconcile discrepancies to maintain data accuracy.
Customer service:
Handle customer inquiries via WhatsApp & email and provide excellent service.
E-commerce sales:
Set up and manage e-commerce sales and promotions, and update product descriptions and images.
Other responsibilities may include processing returns, scheduling deliveries, managing payments, and receiving and restocking items.
Minimum Requirements:
At least two years of related experience.
Strong experience with e-commerce marketplaces.
Attention to detail and good follow-up skills.
Passionate about giving back and working with seniors and differently-abled crafters.
Strong Excel knowledge & passion to go above and beyond.
Strong knowledge of supply chain principles, inventory management, and vendor management.
Proficiency in software (such as QuickBooks, Shopify) and Microsoft Office (Excel, Word, PowerPoint).
Excellent negotiation, analytical, and problem-solving skills.
Strong communication and interpersonal skills to collaborate effectively with suppliers and internal teams.
Collaborate effectively with cross-functional teams to achieve key deliverables, fostering mutual support and team success.
Suitable For:
Mothers
Retirees
Candidates recovering from burnout
Others:
Lunch provided, working hours from 10 am to 6 pm, Monday to Friday.
Walking distance from Dover MRT station.
Salary: $1,800 to $2,000.
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