Multilingual Customer Support Specialist

3 days ago


Singapore CHANGTING NETWORK TECHNOLOGY PTE. LTD. Full time

Company Overview

CHANGTING NETWORK TECHNOLOGY PTE. LTD. is a dynamic and innovative company that values diversity and inclusion.

We are looking for a highly skilled Multilingual Customer Support Specialist to join our team

Job Description

As a Multilingual Customer Support Specialist, you will be responsible for providing exceptional customer support to clients across China, Singapore, and Portugal.

You will be the main point of contact for these regions and will work closely with our sales team to ensure seamless communication and build strong relationships with our clients.

Responsibilities include:

  • Providing timely and effective responses to customer inquiries
  • Resolving customer complaints in a professional and courteous manner
  • Collaborating with internal teams to ensure customer needs are met
  • Developing and implementing solutions to improve customer satisfaction

Required Skills and Qualifications

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in Microsoft Excel and Word
  • Bachelor's degree in any field (no educational requirement)

Benefits

As a valued member of our team, you can expect:

  • A competitive salary of SGD 50,000 - SGD 70,000 per annum
  • A flexible working schedule arranged by our department
  • Opportunities for career growth and professional development
  • Other benefits can be discussed during the interview

Working Arrangements

This is a full-time position that requires occasional business trips to client locations in Asia. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply



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