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Experience Management Specialist
1 week ago
About Our Team
At HTC Global Services, we are committed to delivering exceptional customer experiences through innovative technology solutions. We are seeking a talented User Experience Manager to join our team and help us drive business growth through user-centered design.
Key Skills and Qualifications
- Experience management concepts and CX/DT background
- Bachelor's degree in a related field, such as psychology or data analysis
- 2+ years of experience in a related field, such as IT, psychology, or data analysis
- Basic knowledge of XM tools, preferably Qualtrics
- Research and analysis capabilities
- Customer segmentation and personas creation skills
- Business case calculation and business analysis skills
Benefits
We offer a competitive compensation package, including health insurance, retirement plans, and paid time off. Our company culture values innovation, collaboration, and continuous learning.
