Digital Experience Specialist

3 days ago


Singapore Porsche Asia Pacific Pte Ltd Full time
Customer Experience Specialist Role Summary:
We are looking for a skilled Customer Experience Specialist to join our team at Porsche Singapore Pte Ltd. As a key member of our Marketing team, you will be responsible for delivering exceptional customer service across various communication channels.

Key Responsibilities:
- Provide exceptional customer service across multiple channels, including online chat, social media, phone, and email
- Investigate and resolve customer complaints and issues in a timely and professional manner
- Collaborate with internal stakeholders to ensure seamless customer experience
- Develop and implement process improvements to enhance customer satisfaction and loyalty

About Us:
Porsche Singapore Pte Ltd is a leading player in the Asian Pacific region, known for its innovative approach to customer experience. We are committed to building strong relationships with our customers and providing them with the best possible service.

What We Offer:

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