SME Growth Strategist

7 days ago

Singapore beBeeBusiness Full time $4,000 - $8,000
Job Title:

Client Servicing and Business Development Specialist

 

  • Manage and grow small to medium-sized enterprise (SME) client accounts to foster strong relationships and ensure customer satisfaction.
  • Promote and sell our suite of solutions, including training courses, WhatsApp solutions, and SME bosses connect communities.
  • Drive client onboarding, renewals, and upselling of solutions to increase revenue streams.
  • Support workshops, events, and networking sessions to enhance participation and engagement.
  • Maintain accurate records in our CRM system and provide regular follow-ups to ensure seamless service delivery.
  • Achieve monthly sales and service targets while upholding high standards of professionalism and integrity.
Requirements:

 

  • Strong communication and interpersonal skills to build and maintain effective relationships with clients and colleagues.
  • Sales-driven individual with experience in client servicing or business development.
Key Responsibilities:

 

  • Develop and implement strategies to grow SME client accounts and improve customer retention.
  • Identify and capitalize on opportunities to promote and sell our suite of solutions to existing and new clients.
  • Collaborate with cross-functional teams to drive client onboarding, renewals, and upselling initiatives.
  • Design and deliver engaging workshops, events, and networking sessions to enhance client participation and loyalty.
  • Analyze data and metrics to inform business decisions and optimize service delivery.

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