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Luxury Host

2 months ago


Singapore AUDEMARS PIGUET (SINGAPORE) PTE LTD Full time
Job Summary

We are seeking a highly skilled and experienced Luxury Host to join our team at AUDEMARS PIGUET (SINGAPORE) PTE LTD. As a Luxury Host, you will be responsible for delivering exceptional customer service and creating memorable experiences for our clients.

Key Responsibilities
  • Program Development: Collaborate with our team to create and regularly update the Bar and F&B programme, ensuring a unique and engaging experience for our clients.
  • Customer Service: Provide warm and welcoming greetings, tours, and introductions to our brand's history and values, while serving tailor-made drinks and snack offerings according to client preferences.
  • Service Excellence: Present a positive first impression of our establishment's friendliness, service excellence, and high hospitality standards.
  • Knowledge and Collaboration: Maintain extensive knowledge of beverage offerings and work collaboratively with other team members to ensure smooth operations and impeccable service.
  • Service Enhancement: Enhance the overall hospitality know-how to ensure seamless operations and maintenance of exceptional service standards.
Requirements
  • Experience: A minimum of experience in a similar role in the luxury hospitality or food & beverage industry is required.
  • Knowledge: Strong knowledge of cocktails, wines, spirits, and coffee/tea preparation is essential.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with a strong focus on customer service, are required.
  • Adaptability: Ability to work well under pressure in a fast-paced environment and willingness to work flexible hours, including weekends and holidays.
  • Passion: A passion for mixology, innovation, and delivering exceptional service is a must.
Desirable Skills
  • Product Knowledge: Strong knowledge of our products and services.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Customer Service: Customer service oriented with a focus on delivering exceptional service.
  • Bartending: Bartending skills and knowledge of cocktails, wines, spirits, and coffee/tea preparation.
  • Interpersonal Skills: Strong interpersonal skills with the ability to work collaboratively with other team members.
  • Service Excellence: Service excellence with a focus on delivering exceptional service standards.
  • Performance Management: Ability to work well under pressure and manage performance in a fast-paced environment.
  • Hospitality: Strong knowledge of hospitality practices and procedures.
  • Workplace Safety and Health: Knowledge of workplace safety and health practices and procedures.