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Luxury Host
2 months ago
We are seeking a highly skilled and experienced Luxury Host to join our team at AUDEMARS PIGUET (SINGAPORE) PTE LTD. As a Luxury Host, you will be responsible for delivering exceptional customer service and creating memorable experiences for our clients.
Key Responsibilities- Program Development: Collaborate with our team to create and regularly update the Bar and F&B programme, ensuring a unique and engaging experience for our clients.
- Customer Service: Provide warm and welcoming greetings, tours, and introductions to our brand's history and values, while serving tailor-made drinks and snack offerings according to client preferences.
- Service Excellence: Present a positive first impression of our establishment's friendliness, service excellence, and high hospitality standards.
- Knowledge and Collaboration: Maintain extensive knowledge of beverage offerings and work collaboratively with other team members to ensure smooth operations and impeccable service.
- Service Enhancement: Enhance the overall hospitality know-how to ensure seamless operations and maintenance of exceptional service standards.
- Experience: A minimum of experience in a similar role in the luxury hospitality or food & beverage industry is required.
- Knowledge: Strong knowledge of cocktails, wines, spirits, and coffee/tea preparation is essential.
- Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with a strong focus on customer service, are required.
- Adaptability: Ability to work well under pressure in a fast-paced environment and willingness to work flexible hours, including weekends and holidays.
- Passion: A passion for mixology, innovation, and delivering exceptional service is a must.
- Product Knowledge: Strong knowledge of our products and services.
- Communication Skills: Excellent communication and interpersonal skills.
- Customer Service: Customer service oriented with a focus on delivering exceptional service.
- Bartending: Bartending skills and knowledge of cocktails, wines, spirits, and coffee/tea preparation.
- Interpersonal Skills: Strong interpersonal skills with the ability to work collaboratively with other team members.
- Service Excellence: Service excellence with a focus on delivering exceptional service standards.
- Performance Management: Ability to work well under pressure and manage performance in a fast-paced environment.
- Hospitality: Strong knowledge of hospitality practices and procedures.
- Workplace Safety and Health: Knowledge of workplace safety and health practices and procedures.