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Programme Support Specialist

1 week ago

Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

A key member of our Academic Operations Team, you will contribute to the smooth running of academic and student-related activities at Nanyang Technological University, Singapore.

About the Position

In this critical role, you will provide essential support in planning and executing academic operations, ensuring a high-quality learning experience for our students.

Main Responsibilities:
  • Student Management Processes:
    • Monitor student progress and ensure accurate record-keeping.
    • Support students with special needs and respond to ad-hoc requests.
    • Contribute to academic advisory activities, working closely with students, faculty, and staff.
  • Programme Management:
    • Ensure programme information is accurate and accessible to students and faculty.
    • Process enrolment and withdrawal requests, maintaining up-to-date records.
    • Assist with class scheduling, course registration, and related administrative tasks.
    • Support teaching and learning resources, including NTULearn setup and venue bookings.
    • Assist with student exchange programmes and assessment result submissions.
    • Provide meeting support and coordinate decision-making processes.
    • Oversee SFT and course evaluation processes.
  • Team Coordination and Administration:
    • Maintain the team calendar and roster, handling leave applications and event duties.
    • Manage the team's repository of information and SOPs.
  • Project Management:
    • Offer administrative and logistical support for events, programmes, and initiatives.
    • Support outreach Instructors, Fellows, and student engagement events.
    • Undertake additional tasks assigned by the Lead or Senior Management.