Guest Experience Coordinator

1 day ago

Singapore beBeeHospitality Full time $4,000 - $6,000

Job Summary

The Guest Relations Executive plays a pivotal role in ensuring exceptional guest experiences. Key responsibilities include reviewing arrival and departure guest lists, attending to VIP guests, and providing information on amenities and services.

">
  • Review guest lists to anticipate needs and preferences.">
  • Attend to special guests (e.g., VIPs) and address their inquiries promptly.">
  • Offer assistance with travel arrangements, confirm reservations, and reply to emails regarding bookings.">
  • Address customer complaints and escalate to the Guest Relations Manager when necessary.">

Requirements

To succeed in this role, candidates must possess excellent communication skills, be customer-oriented, and have at least one year of experience in a similar position. The ability to work flexible shifts, including weekends, is also essential.

Key Skills

This role requires strong interpersonal skills, training development abilities, water management skills, and proficiency in travel arrangements, housekeeping, inventory management, composition, property maintenance, counseling, administrative support, facility maintenance, safety training, hospitality, and customer service.

  • Chief Hotel Experience Officer

    6 days ago

    Singapore beBee Guest Full time

    Hotel Operations Manager Job Description">This role oversees the day-to-day functions of a hotel, ensuring smooth operations across all departments and striving for high levels of guest satisfaction. A Hotel Operations Manager plays a crucial part in maintaining efficient systems and processes that ensure seamless delivery of services to guests.">Guest...

  • Guest Experience Coordinator

    1 day ago

    Singapore beBeeCustomer Full time $4,000 - $6,000

    Job Title: Guest Experience CoordinatorAbout the Role:The Guest Experience Coordinator is responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:To accomplish day-to-day operations of the hotel's front-of-house area, providing a warm and welcoming atmosphere for all guests.To...

  • Guest Experience Coordinator

    4 days ago

    Singapore beBeeCustomerService Full time $2,500 - $4,000

    Job Title: Guest Experience CoordinatorJob Description:As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences that exceed expectations.Welcome and assist guests to ensure a positive experience.Manage reservations, seating, and coordinate with service staff to provide seamless service.Take and process...

  • Guest Experience Coordinator

    6 days ago

    Singapore beBeeGuestExperience Full time $40,000 - $60,000

    Job Summary">We are seeking a Guest Experience Coordinator to join our team. The successful candidate will have excellent guest relations and service skills, with the ability to handle guests' requests, concerns, and feedback.">Key Responsibilities:">">Manage reservations through phone and email, ensuring restaurants are confirmed.">Respond to guest...

  • Guest Experience Coordinator

    5 days ago

    Singapore beBeeHospitality Full time

    Guest Experience Coordinator Job Summary: As a Guest Experience Coordinator, you will play a crucial role in ensuring the satisfaction of our hotel guests. Your responsibilities will include attending to their enquiries and providing solutions to ensure excellent customer service. Duties and Responsibilities: Perform check-ins and check-outs...

  • Guest Experience Coordinator

    5 days ago

    Singapore beBeeHospitality Full time $40,000 - $60,000

    We are seeking a Guest Experience Coordinator to join our team!About the Role:This role is responsible for delivering exceptional guest experiences by ensuring all interactions are warm, welcoming and efficient.Key Responsibilities:Perform check-ins and check-outs in a timely and accurate manner.Handle guests' enquiries and complaints effectively, providing...

  • Luxury Guest Experience Coordinator

    4 days ago

    Singapore beBeeCustomer Full time $30,000 - $40,000

    Job DescriptionWe are seeking a highly organized and meticulous Luxury Guest Experience Coordinator to join our dynamic team. As a Luxury Guest Experience Coordinator, you will be responsible for the operational efficiency of all guest areas during your shift, ensuring that guests receive a consistent luxury experience.The successful candidate will be...

  • Guest Experience Coordinator

    3 days ago

    Singapore beBeeCustomer Full time $2,500 - $4,500

    Job OverviewA Guest Relations Executive is responsible for providing exceptional customer service and ensuring a seamless dining experience for guests.Key ResponsibilitiesTo project a professional and welcoming image to the business, actively seeking and developing relationships to drive reservations.Assign guests to tables, maximizing space utilization to...

  • Guest Experience Coordinator

    4 days ago

    Singapore beBeeCustomerService Full time $4,500 - $6,000

    Job SummaryAs a key member of our hospitality team, you will be responsible for ensuring that all guests receive exceptional service and experience. Your role will involve reviewing arrival/departure guest lists, attending to special guests, providing information about amenities and venues, and promoting services.Key Responsibilities:Reviewing and managing...

  • Hotel Guest Experience Coordinator

    6 days ago

    Singapore beBeeHospitality Full time $30,000 - $42,000

    Job OverviewThe Hotel Guest Experience Coordinator plays a vital role in ensuring exceptional guest experiences at our hotel.This is an excellent opportunity to build a rewarding career in hospitality and make a real difference in the lives of our guests.About the Role:Greet guests warmly and assist with luggage upon arrival and departure.Collaborate closely...