Guest Experience Coordinator

4 days ago


Singapore beBeeHospitality Full time $40,000 - $60,000

We are seeking a Guest Experience Coordinator to join our team

About the Role:

This role is responsible for delivering exceptional guest experiences by ensuring all interactions are warm, welcoming and efficient.

Key Responsibilities:
  • Perform check-ins and check-outs in a timely and accurate manner.
  • Handle guests' enquiries and complaints effectively, providing solutions that exceed expectations.
  • Collaborate with internal departments to ensure seamless operations and excellent service delivery.
Requirements:
  • Highest level of secondary education or equivalent in Hospitality/Tourism/Hotel Management required.
  • At least one year of experience in a related field is essential.
Skills and Qualifications:
  • Front Office Operations
  • Customer Service and Satisfaction
  • Problem-Solving and Decision Making
  • Able to Work Independently
  • Excellent Communication and Interpersonal Skills
  • Familiarity with Hotel Systems and Technology


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