Undergraduate Student Experience Manager

1 day ago

Singapore beBeeStudent Full time $90,000 - $120,000

The role of Student Life and Engagement Manager is a pivotal position that requires an individual with exceptional leadership skills, ability to connect with students from diverse backgrounds, and strong organizational capabilities. Responsibilities include developing and implementing initiatives to enhance the undergraduate student experience, advising and supporting student leaders in planning and executing events, strengthening collaboration with student organisations, and managing selected non-academic experiential learning programmes.

In addition to these responsibilities, the incumbent will serve as a key point of contact and lead Student Support Manager for undergraduates, providing guidance, advice, and referral support for non-academic matters. They will also oversee student support functions, including counselling referrals, crisis management, and pastoral care, and design and implement proactive student support strategies to promote wellbeing, resilience, and positive student outcomes.

Furthermore, the Student Life and Engagement Manager will administer processes relating to student discipline and conduct in line with university policies, provide case management, advisory, and follow-up support on disciplinary and grievance cases, educate and engage students on responsible conduct, integrity, and community standards through outreach and preventive initiatives, and work closely with university offices and faculty to ensure fair, transparent, and timely handling of disciplinary cases.

To excel in this role, candidates must possess a degree holder with at least 6 years of relevant working experience in higher education, student affairs, or international programmes, demonstrate a strong track record in student engagement, student support, and/or handling student conduct and disciplinary matters, and exhibit high emotional intelligence, cultural sensitivity, and ability to connect effectively with students from diverse backgrounds. They must also have excellent interpersonal, oral, and written communication skills, with proven ability to influence and build positive relationships with students, colleagues, and external partners.

Additionally, the ideal candidate should be a team player who is adaptable, resourceful, and willing to work beyond official hours when required, especially during peak periods or urgent student-related matters, and possess a passion for student development and a commitment to creating a supportive, vibrant, and values-driven student community. The appointment job grade will commensurate with the selected candidate's experience.

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