Hotel Operations Manager

4 weeks ago


Singapore RK RECRUITMENT PTE. LTD. Full time

Company Overview

RK Recruitment Pte Ltd is a reputable agency providing top talent to the hospitality industry.

Salary

The estimated salary for this position is between SGD 45,000 and SGD 65,000 per annum, depending on experience.

Job Description

We are seeking an experienced Hotel Duty Manager to oversee the daily operations of our clients' hotels. The successful candidate will be responsible for supervising front office staff, managing room inventory, and ensuring excellent customer service.

Key Responsibilities:

  • Direct and monitor the day-to-day activities of front office staff
  • Supervise sections in front office, such as reception, cashier, telephone, reservation, and baggage services
  • Perform duties pertaining to security, including directing guests reporting incidents or thefts to the Security department
  • Monitor room inventory closely to ensure maximum utilization and revenue generation
  • Ensure prompt, courteous, and efficient guest service and handle complaints with tact and diplomacy

Requirements

To be considered for this role, you should have:

  • A strong background in hotel management, preferably with experience in supervisory roles
  • Excellent communication and leadership skills
  • Able to work well under pressure and make sound decisions quickly
  • Familiarity with Opera systems and data entry software
  • Good team player with a positive attitude

Benefits

As a valued member of our team, you can expect:

  • A competitive salary and bonus structure
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

How to Apply

If you are a motivated and experienced hotel professional looking for a new challenge, please submit your updated resume for consideration.



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