Hotel Operations Director

3 days ago


Singapore AMRISE HOTEL PTE LTD Full time

Hotel Operations Director

Salary: $4,500-$5,500

About the Role:

We are seeking a seasoned Hotel Operations Director to oversee the daily operations of multiple hotels within our portfolio. This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

  • Develop and implement operational strategies to enhance efficiency and guest satisfaction.
  • Ensure compliance with all health, safety, and regulatory requirements.
  • Monitor and manage budgets, ensuring financial targets are met or exceeded.
  • Collaborate with department heads to ensure seamless operation across all hotel functions.
  • Lead and mentor hotel management teams, fostering a culture of excellence.
  • Analyse operational performance and implement improvements as needed.
  • Coordinate with sales and marketing teams to drive occupancy and revenue.
  • Address and resolve guest complaints in a timely and professional manner.
  • Conduct regular site visits to ensure high standards are maintained across all properties.

Requirements:

  • Proven experience in hotel operations management, preferably within a cluster or multi-property role.
  • Minimum of 5 years of experience in hotel operations management, preferably within a cluster or multi-property role.
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to make strategic decisions and manage multiple priorities under pressure.
  • Familiarity with health, safety, and regulatory requirements in the hospitality industry.
  • Strong problem-solving abilities and attention to detail.
  • Strong leadership and team management skills.
  • Ability to work under pressure and manage multiple priorities.
  • Commitment to delivering high-quality guest service.

Benefits:

  • Competitive salary and performance-based bonuses.
  • Opportunities for professional growth and career advancement.
  • Employee discounts on hotel stays and services.


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