Hotel Operations Coordinator

3 days ago


Singapore AMRISE HOTEL PTE LTD Full time
Company Overview

AMRISE HOTEL PTE LTD is a leading hotel management company, dedicated to delivering exceptional guest experiences. We are seeking a skilled Assistant Hotel Manager to join our team.

About the Role

This key position plays a pivotal role in ensuring seamless hotel operations. The successful candidate will be responsible for overseeing daily activities, managing staff, and maintaining high standards of service and operational efficiency.

Job Description

As an Assistant Hotel Manager, you will:
  • Support the Hotel Manager in overseeing daily operations across Front Office, Housekeeping, and Maintenance.
  • Ensure that all hotel services meet or exceed established quality standards and that operational goals are achieved.
  • Monitor and evaluate departmental performance, providing guidance and support to ensure efficiency and effectiveness.

Key Responsibilities

Operational Management
  • Assist in supervising daily operations across departments, focusing on quality, efficiency, and productivity.
  • Maintain accurate records, reports, and data to inform decision-making and drive improvements.
  • Develop and implement strategies to enhance operational efficiency and reduce costs.

Guest Relations
  • Maintain a visible presence throughout the hotel, engaging with guests to ensure satisfaction and addressing any concerns promptly.
  • Analyze guest feedback, identifying trends and implementing improvements based on guest insights.

Staff Management
  • Support recruitment, training, and development initiatives to ensure staff are equipped to deliver high-quality service.
  • Foster a positive work environment, promoting teamwork, employee engagement, and professional growth.

Reporting & Communication
  • Prepare and submit regular operational reports to the Hotel Manager, highlighting key performance indicators and departmental activities.
  • Facilitate communication between departments to ensure seamless coordination and collaboration.

Required Skills and Qualifications

To succeed as an Assistant Hotel Manager, you should possess:A diploma or degree in Hospitality Management, Business Administration, or a related field.Minimum 5 years of experience in the hotel industry, with at least 2 years in a managerial or supervisory role.Strong leadership and management skills, with the ability to motivate and inspire teams.Excellent problem-solving abilities and attention to detail.Proficiency in hotel management software, financial management tools, and MS Office applications.Strong communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders.
Salary
$3000-$4000 per month

Benefits
We offer a competitive salary and benefits package, including opportunities for career advancement and professional growth.

Others
The ideal candidate will have a strong understanding of hotel operations, excellent communication skills, and the ability to work effectively in a fast-paced environment. If you are a motivated and organized individual looking for a challenging role, please apply.

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