Help Desk Support Specialist

6 days ago


Singapore beBeeCustomerService Full time $60,000 - $90,000

Job Summary

We are seeking a skilled Help Desk Support Specialist to join our team. The successful candidate will provide exceptional customer service, troubleshoot technical issues, and ensure seamless support for our customers.

About the Role

This is a permanent opportunity with guaranteed pay and overtime possibilities.

  • Key Responsibilities:
  • Resolve customer inquiries in a timely and professional manner.
  • Diagnose and troubleshoot technical issues related to orders or shipments.
  • Liaise with customers to resolve any discrepancies or concerns.
  • Maintain accurate records of customer interactions.
  • Collaborate with internal teams to ensure effective communication and resolution.
  • Develop and maintain knowledge of our products and services.

Requirements:

  • Essential Skills & Qualifications:
  • Excellent customer service skills.
  • Strong problem-solving and analytical skills.
  • Ability to work effectively in a team environment.
  • Proficiency in MS Office applications.

What We Offer:

A dynamic work environment, opportunities for growth and development, and a competitive salary package.



  • Singapore beBeeHelpDesk Full time

    Job Title: Help Desk Support Specialist We are seeking a highly skilled Help Desk Support Specialist to join our team. The ideal candidate will have excellent technical skills, strong communication skills, and the ability to work effectively in a fast-paced environment. Key Responsibilities: Provide timely and effective support to end-users via phone,...

  • Help Desk Specialist

    15 hours ago


    Singapore beBeeCustomerService Full time $24,000 - $36,000

    Job Title: Help Desk SpecialistOverview:This role involves providing first-call resolution to users contacting the hotline, advising on issues. Provide technical assistance to users via phone, email, or chat platforms. Liaise with other support teams to resolve requests/issues in a timely manner. Maintain accurate records of all incidents and ensure proper...


  • Singapore beBeeHelpDesk Full time $80,000 - $120,000

    Job Title: Help Desk SpecialistA leading public sector agency is seeking a skilled Help Desk Specialist to provide top-notch technical support.Key Responsibilities:Technical Support & Troubleshooting: Offer advanced troubleshooting and technical assistance across various systems and applications.Ticket Response & Escalation: Monitor and respond to user...


  • Singapore beBeeHelpdesk Full time

    Job Title: Help Desk Specialist \ We are seeking a motivated and detail-oriented individual to fill the role of Help Desk Specialist. This junior-level position is ideal for candidates who are eager to learn and grow in the field of IT support. \ Key Responsibilities: \\ Maintain a professional demeanor at all times and adhere to company policies and...


  • Singapore beBeeHelpDesk Full time $60,000 - $110,000

    Job Title: Help Desk SpecialistThe role of a Help Desk Specialist involves providing technical support to end-users, ensuring they have the necessary tools and resources to perform their jobs efficiently. This includes supporting desktops, laptops, printers, IP phones, and video conferencing equipment, as well as installing, troubleshooting, and maintaining...


  • Singapore beBeeCustomerService Full time $4,000 - $8,000

    Customer Service SpecialistThis role involves providing exceptional support to clients via inbound calls, focusing on servicing bank accounts, campaigns, product inquiries, and help desk services.


  • Singapore beBeeHelpdesk Remote Work Freelance Full time $80,000 - $120,000

    Job Title: Help Desk Operations SpecialistWe are seeking a highly skilled and experienced Help Desk Operations Specialist to join our team. As a key member of our support team, you will be responsible for managing technology tickets impacting group businesses across all subsidiaries and 19 countries and territories in Asia Pacific, Europe, and North...

  • Help Desk Support

    2 weeks ago


    Singapore U3 Infotech Pte Ltd. Full time

    Provide technical help desk support to users. Respond to incoming requests for IT support and resolve network, hardware and software issues with computers. Perform technical maintenance and software installations and updates. Provide technical support to clients experiencing computer hardware and software issues Help desk technicians must have skills like...


  • Singapore beBeeSupport Full time $40,000 - $70,000

    Job OverviewThe Service Desk is the primary point of contact for end users with technical issues and service requests. As a Help Desk Specialist, you will provide timely, effective, efficient, and professional quality service to resolve problems and meet customer expectations.Main Responsibilities:Provide polite and professional assistance to end-users via...

  • Help Desk

    4 days ago


    Singapore HI-TEC MOBILE PTE. LTD. Full time

    **About Us**: We are a leading laptop repair company specializing in high-quality hardware and software solutions for all major Windows laptop models. Our team is dedicated to providing exceptional customer service and expert technical support. We are looking for a dynamic **Help Desk & IT Support Sales Consultant**to join our growing team! **As a **Help...