Help Desk

3 days ago

Singapore HI-TEC MOBILE PTE. LTD. Full time

**About Us**:
We are a leading laptop repair company specializing in high-quality hardware and software solutions for all major Windows laptop models. Our team is dedicated to providing exceptional customer service and expert technical support. We are looking for a dynamic **Help Desk & IT Support Sales Consultant**to join our growing team
**As a **Help Desk & IT Support Sales Consultant**, you will play a key role in diagnosing technical issues, performing laptop repairs, and driving sales through excellent customer engagement. You will interact with customers both **face-to-face and via phone**, providing expert advice and ensuring top-notch service.

**Key Responsibilities**:

- **Diagnose & Repair**:Identify hardware/software issues in laptops and conduct high-quality repairs independently.
- **Technical Expertise**:Disassemble and reassemble various Windows laptop models with precision.
- **Customer Service**:Build strong relationships with customers, ensuring a smooth and positive repair experience.
- **Sales & Consultation**:Recommend repair solutions, upsell services, and close sales with strong persuasion skills.
- **Problem-Solving**:Troubleshoot technical issues efficiently and provide clear explanations to customers.
- **Team Collaboration**:Work closely with technicians and support staff to ensure seamless service delivery.

**Requirements**:

- Minimum **2 years of experience**in sales or customer-facing roles (preferably in **mobile/laptop repair**).
- Strong knowledge of **Windows laptop hardware/software troubleshooting and repair**.
- Ability to **diagnose, disassemble, and repair laptops independently**.
- Excellent **communication, negotiation, and presentation skills**.
- Customer-focused mindset with strong problem-solving abilities.
- Ability to thrive in a **fast-paced, target-driven environment**.

**Benefits**:

- **Salary**:2,500-3,000/month (Base Salary)
- **Annual Leave**:Up to 10 days
- **Medical Leave**:Up to 14 days
- **Health Insurance**:

- **Supplemental Pay**:Commission-based incentives

**Work Arrangement**:

- **On-Site Position**(No Remote Work)

**How to Apply**:
**WhatsApp**:+65 9826 6901

Join our team and be part of a company that values **expertise, customer satisfaction, and growth

  • Help Desk Professional

    3 days ago

    Singapore beBeeCustomerService Full time $1,500 - $1,800

    Job Summary:We are seeking a highly skilled Help Desk Professional to join our team. As a Help Desk Professional, you will be responsible for delivering exceptional customer service to hotline calls, emails, and walk-ins.Key Responsibilities:• Respond to customer inquiries via phone, email, and in-person• Resolve customer complaints in a timely and...

  • Help Desk Representative

    4 days ago

    Singapore beBeeCustomerService Full time $4,000 - $8,000

    Customer Service SpecialistThis role involves providing exceptional support to clients via inbound calls, focusing on servicing bank accounts, campaigns, product inquiries, and help desk services.

  • Help Desk Associate

    5 days ago

    Singapore beBeeAdministrative Full time $40,000 - $50,000

    Job Title: Help Desk AssociateAbout the Role:We are seeking an organized and detail-oriented individual to fill a Help Desk Associate position. This role offers valuable experience in customer service operations, order management, and administrative coordination within a collaborative environment.Key Responsibilities:Enter sales orders into the system...

  • Help Desk Support

    2 weeks ago

    Singapore U3 Infotech Pte Ltd. Full time

    Provide technical help desk support to users. Respond to incoming requests for IT support and resolve network, hardware and software issues with computers. Perform technical maintenance and software installations and updates. Provide technical support to clients experiencing computer hardware and software issues Help desk technicians must have skills like...

  • Help Desk

    7 days ago

    Singapore HI-TEC MOBILE PTE. LTD. Full time

    Roles & ResponsibilitiesAbout Us:We are a leading laptop repair company specializing in high-quality hardware and software solutions for all major Windows laptop models. Our team is dedicated to providing exceptional customer service and expert technical support. We are looking for a dynamic Help Desk & IT Support Sales Consultant to join our growing teamJob...

  • Help Desk Technician

    7 days ago

    Singapore beBeeTechnical Full time

    Job Title:'Help Desk Technician'Description: As a Help Desk Technician, you will be the first point of contact for users seeking technical assistance. This role requires excellent communication skills, attention to detail, and the ability to troubleshoot complex issues.About the Role: The primary responsibilities of this position include:Maintaining and...

  • Help Desk Specialist

    6 hours ago

    Singapore beBeeCustomerService Full time $24,000 - $36,000

    Job Title: Help Desk SpecialistOverview:This role involves providing first-call resolution to users contacting the hotline, advising on issues. Provide technical assistance to users via phone, email, or chat platforms. Liaise with other support teams to resolve requests/issues in a timely manner. Maintain accurate records of all incidents and ensure proper...

  • Help Desk Support Specialist

    5 days ago

    Singapore beBeeHelpDesk Full time

    Job Title: Help Desk Support Specialist We are seeking a highly skilled Help Desk Support Specialist to join our team. The ideal candidate will have excellent technical skills, strong communication skills, and the ability to work effectively in a fast-paced environment. Key Responsibilities: Provide timely and effective support to end-users via phone,...

  • Help Desk Specialist

    5 days ago

    Singapore beBeeHelpdesk Full time

    Job Title: Help Desk Specialist \ We are seeking a motivated and detail-oriented individual to fill the role of Help Desk Specialist. This junior-level position is ideal for candidates who are eager to learn and grow in the field of IT support. \ Key Responsibilities: \\ Maintain a professional demeanor at all times and adhere to company policies and...

  • Help Desk Specialist

    2 days ago

    Singapore beBeeHelpDesk Full time $80,000 - $120,000

    Job Title: Help Desk SpecialistA leading public sector agency is seeking a skilled Help Desk Specialist to provide top-notch technical support.Key Responsibilities:Technical Support & Troubleshooting: Offer advanced troubleshooting and technical assistance across various systems and applications.Ticket Response & Escalation: Monitor and respond to user...