Retail Store Manager
6 days ago
We are a dynamic jewellery business, catering to diverse consumer segments in Singapore and Indonesia. Our expertise lies in 916/999 gold jewellery, and we aim to foster growth in both business and employee development.
The Role
The Retail Manager will oversee all aspects of store operations, including sales, customer service, staff management, inventory control, and financial performance. The ideal candidate will have a strong background in retail management, excellent leadership skills, a customer-focused mindset, and the ability to work flexible hours.
You will be responsible for:
- Driving store sales to meet or exceed targets.
- Ensuring high levels of customer satisfaction and handling customer complaints professionally.
- Recruiting, training, and managing store staff, including performance evaluations and scheduling.
- Overseeing inventory management, ordering, and stocking of merchandise.
- Managing store budgets, preparing financial reports, and implementing cost control measures.
- Ensuring compliance with company policies, maintaining a safe and clean store environment, and overseeing loss prevention.
Ideal Profile
Qualifications:
- Proven experience as a Retail Manager or in a similar role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Customer-focused with a strong understanding of customer service principles.
- Analytical and problem-solving skills.
- Ability to manage multiple priorities and work in a fast-paced environment.
- Proficient in MS Office and retail management software.
- High school diploma or equivalent; a Bachelor's degree in business administration or a related field is a plus.
- Flexibility to work varied shifts.
What's on Offer?
- Competitive salary and performance-based incentives.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Opportunities for career advancement and professional development.
- Employee discounts on store products.
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