Retail Store Manager

2 months ago


Singapur, Singapore Starlight Jewellery Pte Ltd Full time

We are a collection of luxury jewellery businesses, each catering to distinct consumer market segments. Our specialty lies in high-end 916/999 gold jewellery within the Singapore market. Established in 2019 to fill a void in the gold financing industry, our company swiftly expanded its reach beyond Singapore to Indonesia. Embracing a dynamic pace, we aim to foster mutual growth in both business and the professional development of our employees to achieve collective success.

The Role

The Retail Store Manager will oversee all aspects of store operations, including sales, customer service, staff management, inventory control, and financial performance. The ideal candidate will have a strong background in retail management, excellent leadership skills, a customer-focused mindset, and the ability to work flexible hours, including weekends and holidays.

Responsibilities:

 

  • Drive store sales to meet or exceed targets, ensuring a strong revenue growth.
  • Ensure high levels of customer satisfaction and handle customer complaints professionally, maintaining a positive brand image.
  • Recruit, train, and manage store staff, including performance evaluations and scheduling, to ensure a high-performing team.
  • Oversee inventory management, ordering, and stocking of merchandise, ensuring optimal stock levels and minimizing waste.
  • Manage store budgets, prepare financial reports, and implement cost control measures, maintaining a healthy financial position.
  • Ensure compliance with company policies, maintain a safe and clean store environment, and oversee loss prevention, protecting the company's assets.

Ideal Profile

Qualifications:

  • Proven experience as a Retail Manager or in a similar role, with a strong track record of success.
  • Strong leadership and team management skills, with the ability to motivate and inspire staff.
  • Excellent communication and interpersonal abilities, with a customer-focused mindset.
  • Analytical and problem-solving skills, with the ability to make informed decisions.
  • Ability to manage multiple priorities and work in a fast-paced environment, with a high level of adaptability.
  • Proficient in MS Office and retail management software, with a strong technical skillset.
  • High school diploma or equivalent; a Bachelor's degree in business administration or a related field is a plus.
  • Flexibility to work varied shifts, including weekends and holidays, with a strong work ethic.

What's on Offer?

  • Competitive salary and performance-based incentives, with opportunities for career advancement.
  • Comprehensive benefits package, including health, dental, and vision insurance, with a strong focus on employee well-being.
  • Opportunities for professional development and growth, with a commitment to employee learning and development.
  • Employee discounts on store products, with a strong focus on employee benefits.

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