Retail Store Manager Assistant
18 hours ago
Ksisters is a leading retailer of K-beauty, K-fashion, and K-lifestyle products. Founded in 2016, we have established ourselves as a go-to destination for unique and trending indie brands.
Job DescriptionWe are seeking a highly motivated and experienced Assistant Store Manager to join our team. As a key member of our retail team, you will be responsible for assisting the Store Manager in overseeing the daily operations of our store.
Key Responsibilities- Customer Service
- Deliver exceptional customer service, ensuring a positive shopping experience for our customers.
- Identify and handle customer inquiries and feedback promptly.
- Recommend products to build strong relationships with our customers.
- Operations
- Oversee daily store operations, including supervising a team of retail associates.
- Ensure store presentation meets our brand image standards.
- Manage store inventory and alert management to concerning stock levels.
- Sales
- Manage and drive sales performance, achieving KPIs.
- Analyze monthly sales results and suggest action plans to management.
- Coordinate and execute sales plans, marketing events, and promotion programs.
- Leadership
- Train, motivate, and support retail associates to uphold company values and standards.
- Monitor, coach, and assist in onboarding new staff.
- 3-5 years of experience in retail management, preferably in beauty retail.
- Strong leadership abilities and passion for the retail industry.
- Excellent communication and interpersonal skills.
- Ability to work shifts, weekends, and public holidays (44 hours per week).
- Able to start in September 2024.
- Medical and dental benefits.
- Meal allowance.
- Performance bonus.
- Staff discounts.
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