Service Excellence Coordinator

2 weeks ago

Singapore beBeeHospitality Full time $3,000 - $4,500

Hotel Ambassador Role

The role of a hotel ambassador is to provide exceptional service and support to guests throughout their stay. This includes handling hotel reservations, changes, and cancellations, as well as offering detailed information about hotel offerings, policies, and local attractions.

Key Responsibilities:

  • Customer Service: Provide excellent customer service and support to guests, responding to their needs and concerns in a professional and courteous manner.
  • Information Provision: Offer detailed information about hotel offerings, policies, and local attractions to guests, ensuring they have a comprehensive understanding of what the hotel has to offer.
  • Issue Resolution: Address customer issues and special requests with professionalism, escalating when necessary to ensure that all guest concerns are resolved.

Required Skills and Qualifications:

  • Experience: A minimum of 1 year of experience in hospitality, call center, or customer service roles.
  • Communication Skills: Strong verbal and written communication skills, with the ability to handle calls with native English and Japanese speaking customers.
  • Customer Management: Demonstrated ability to manage customer inquiries in a high-volume setting.

Benefits:

This role offers a dynamic work environment where innovation knows no borders. With a focus on collaboration and flexibility, we foster a spirit of boldness, curiosity, and commitment that empowers us all to succeed together.

We provide training and development opportunities to help you grow in your career and reach your full potential. You will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.

Opportunities for advancement and professional growth are available, allowing you to take your career to the next level.

  • Office of Organisation and Service Excellence

    4 days ago

    Singapore Public Service Division Full time $90,000 - $120,000 per year

    [What the role is]This role is ideal for individuals who thrive in a dynamic, customer-focused environment and are keen to be part of a team that values both human touch and digital innovation in delivering excellent service.[What you will be working on]As a Deputy Manager in the Office of Organisation and Service Excellence (OSE), you will lead and...

  • Service Excellence Coordinator

    2 weeks ago

    Singapore beBeeCustomer Full time $3,500 - $5,500

    Guest Experience AmbassadorThe Guest Experience Ambassador is responsible for providing exceptional service to guests in a fast-paced food and beverage environment. Deliver personalized service to every guest, ensuring their needs and preferences are met throughout the dining experience. Maintain a warm, friendly, and professional demeanor at all times,...

  • Service Coordinator

    4 days ago

    Singapore NLT VEHICLE SERVICE PTE. LTD. Full time

    Are you an organized, customer-focused individual with a passion for the automotive industry? Join our dynamic team as a Service Coordinator and plays a vital role in ensuring smooth operations and excellent customer service! **Key Responsibilities**: - Corordinate and schedule vehicle servcing, maintenance, and repair appointments. - Serve as the primary...

  • HR & Service Coordinator

    1 week ago

    Singapore Hyundai Global Service Tech Full time

    COMPANY DESCRIPTION We aim to become the world's best engineering based comprehensive service company. Hyundai Global Service Tech Singapore branch is a member of Hyundai Heavy Industries Group and is a global service company that provides total services related to ships and power generation. The Singapore branch is in charge of ship repair services in...

  • Clinical Support Specialist

    2 weeks ago

    Singapore beBeeCare Coordinator Full time $30,000 - $50,000

    About the Position:This role requires an individual who can work effectively in a dynamic environment with multiple priorities.As a Patient Service Associate, key responsibilities include performing patient registration and screening with accuracy and adhering to data protection standards. Timely billing and payment collection are also essential duties of...

  • Service Excellence Coordinator

    2 weeks ago

    Singapore beBeeCustomerService Full time $3,000 - $4,500

    Job OpportunityWe are seeking an enthusiastic and skilled Service Management Trainee to join our team. As a Service Management Trainee, you will have the opportunity to learn and grow with us, taking on new challenges and responsibilities as you progress.The ideal candidate will be fluent in spoken and written English and have excellent communication skills....

  • Service Excellence Coordinator

    2 weeks ago

    Singapore beBeeServiceExcellence Full time $2,500 - $4,500

    Job Overview:We are seeking a skilled and motivated Service Development Specialist to join our team.Maintain an attractive and orderly appearance in the outletHandle guest inquiries and resolve complaints in a professional mannerEnsure that all supplies and stocks in the outlet are sufficient for day-to-day operationsSupport daily restaurant operations to...

  • Coordinating Excellence

    2 weeks ago

    Singapore beBeeoperations Full time $4,000 - $6,000

    Operations Coordinator Job DescriptionWe are seeking a highly organized and detail-oriented Operations Coordinator to support our daily operations and liaise with cross-functional teams to meet production targets, quality standards, and delivery timelines.Provide outstanding support for outgoing shipments, including attaching temperature recorders and...

  • Business Development Executive

    1 week ago

    Singapore Excellence SG Full time

    Fulltime - Singapore **Roles & Responsibilities**: - Establish new customer base in the region. - Servicing existing customers. - Continuously identifying, develop and explore new business opportunities with all customers to achieve continuous growth. - Follow up closely on sales enquiries and quotation submitted - Perform other ad-hoc duties as...

  • Service Excellence Manager

    1 week ago

    Singapore beBeeCustomer Full time $4,500 - $6,000

    Job Title: Service Excellence ManagerService Excellence Overview:The successful candidate will oversee customer service operations, leading a team to deliver exceptional customer satisfaction. Key responsibilities include managing customer complaints, coordinating internal departments for effective support, and driving continuous improvement in aftersales...