Service Excellence Coordinator

2 weeks ago

Singapore beBeeServiceExcellence Full time $2,500 - $4,500

Job Overview:

We are seeking a skilled and motivated Service Development Specialist to join our team.

  • Maintain an attractive and orderly appearance in the outlet
  • Handle guest inquiries and resolve complaints in a professional manner
  • Ensure that all supplies and stocks in the outlet are sufficient for day-to-day operations
  • Support daily restaurant operations to ensure smooth service and high guest satisfaction
  • Inform staff on promotions and information
  • Contribute ideas to improve operational efficiency, customer service, and revenue generation
  • Perform ad-hoc duties assigned by management

About You:

To succeed as a Service Development Specialist, you should possess the following skills:

  • Prior experience in food service or hospitality is an advantage but not required
  • Excellent customer service and communication skills
  • Friendly, positive attitude and team-oriented mindset
  • Service-oriented and passionate working in F&B industry
  • Able to work on weekends and public holidays
  • Ability to work in a fast-paced environment
  • Physical stamina to stand and walk for extended periods
  • PC literate, well-organized, and self-motivated

What We Offer:

As a Service Development Specialist, you will have the opportunity to work in a dynamic and supportive team environment. You will be rewarded with a competitive salary and benefits package.

Key Responsibilities:

Cashiering, Customer Retention, Fine Dining, Inventory, Restaurant Management, Team Player, Customer Satisfaction, Attentive, Food Service, Hospitality, Housekeeping, Ingredients, Restaurants, Service Excellence

Key Qualifications:
  • Bachelor's degree in Hospitality or related field
  • Minimum 1 year of experience in food service or hospitality
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Physical stamina to stand and walk for extended periods
Benefits:
  • Competitive salary and benefits package
  • Opportunities for career advancement
  • Dynamic and supportive team environment

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