Experienced Partnerships Manager
6 days ago
Senior Partnerships Specialist
As a Senior Partnerships Specialist, you will play a crucial role in enhancing our client relationships and driving operational excellence. Your responsibilities will include:
- Client Understanding: Cultivate a comprehensive knowledge of our offerings and operational workflows to effectively address client requirements.
- Data Analysis: Leverage extensive datasets to create insightful reports that track and evaluate account performance.
- Performance Management: Ensure adherence to daily performance metrics and swiftly resolve any operational challenges that arise.
- Customer Experience: Proactively seek out solutions to foster positive experiences for our clients.
- Sales Campaign Participation: Engage in the planning and execution of online sales initiatives.
- Growth Identification: Spot potential growth avenues within existing accounts and contribute to strategic commercial dialogues.
- Cross-Department Collaboration: Work closely with various internal teams to tackle operational challenges effectively.
- Data-Driven Insights: Analyze performance data to pinpoint areas needing attention.
- Standard Operating Procedures: Develop and implement SOPs to address issues and ensure processes are scalable.
- Client Onboarding: Collaborate with the technology team to facilitate seamless client onboarding and integration.
- Performance Reporting: Generate consistent reports to monitor and assess performance metrics.
Qualifications:
- Minimum of 2 years of experience in account management.
- Strong analytical capabilities.
- A degree in economics or finance is preferred.
- Excellent communication and interpersonal skills.
- Proficiency in English and Mandarin is advantageous.
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