Experienced Partnerships Manager

6 days ago


Singapur, Singapore Ninja Van Full time

Senior Partnerships Specialist

As a Senior Partnerships Specialist, you will play a crucial role in enhancing our client relationships and driving operational excellence. Your responsibilities will include:

  • Client Understanding: Cultivate a comprehensive knowledge of our offerings and operational workflows to effectively address client requirements.
  • Data Analysis: Leverage extensive datasets to create insightful reports that track and evaluate account performance.
  • Performance Management: Ensure adherence to daily performance metrics and swiftly resolve any operational challenges that arise.
  • Customer Experience: Proactively seek out solutions to foster positive experiences for our clients.
  • Sales Campaign Participation: Engage in the planning and execution of online sales initiatives.
  • Growth Identification: Spot potential growth avenues within existing accounts and contribute to strategic commercial dialogues.
  • Cross-Department Collaboration: Work closely with various internal teams to tackle operational challenges effectively.
  • Data-Driven Insights: Analyze performance data to pinpoint areas needing attention.
  • Standard Operating Procedures: Develop and implement SOPs to address issues and ensure processes are scalable.
  • Client Onboarding: Collaborate with the technology team to facilitate seamless client onboarding and integration.
  • Performance Reporting: Generate consistent reports to monitor and assess performance metrics.

Qualifications:

  • Minimum of 2 years of experience in account management.
  • Strong analytical capabilities.
  • A degree in economics or finance is preferred.
  • Excellent communication and interpersonal skills.
  • Proficiency in English and Mandarin is advantageous.

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