Facilities Manager, Regional Expert

At our organization, we strive to create an environment where progress is accelerated by collaboration and action. Our purpose is to eliminate the obstacles that arise from global business complexity – to empower our clients to achieve progress without hurdles.

• Regional Facilities Oversight & Consistency: Oversee comprehensive facilities management services across regional real estate portfolios.
• Regional Team Leadership: Manage and mentor a cross-border FM team, fostering a positive team culture and developing leadership capabilities.
• Escalation Point: Serve as the senior escalation point for Hub and Site Facilities Managers.
• Service Delivery: Ensure consistent, high-quality service delivery to clients and colleagues across all sites.
• Compliance & Governance: Monitor key performance metrics and uphold global governance and compliance standards.
• Risk & Efficiency: Proactively identify and resolve operational risks, inefficiencies, and service gaps.
• Tools & Guidance: Equip Hub and Site Managers with the tools and guidance to take preventative action.
• Knowledge Sharing: Foster a forward-thinking, knowledge-sharing culture across all locations.
• Vendor Management: Oversee performance and compliance of local & regional vendors.
• Cost Optimization: Identify cost-saving opportunities through contract centralization and service consolidation.
• Procurement Collaboration: Collaborate with Procurement and Legal on RFP process, contract execution as well as vendor governance.
• Regional Alignment: Collaborate with peer Regional Facilities Managers to align operations and share regional insights.
• Global Best Practices: Facilitate cross-regional knowledge exchange to establish global best practices.

• Partnerships: Partner with IT, HR, Legal & Compliance to ensure workplace operations support business goals.
• Representation: Represent the facilities function in regional forums and change initiatives.
• Financial Insights: Track and report on expenditure, providing insights to support cost forecasting and financial planning.

• Regulatory Compliance: Ensure compliance with health, safety, and environmental regulations across the region.
• Global Initiatives: Support the execution of global initiatives including sustainability, space planning, and workplace transformation projects.
• Innovation: Act as a thought leader in workplace innovation and technology adoption to bring operational efficiency and effectiveness.
• Brand Alignment: Ensure all regional offices reflect our brand identity in a cost-effective manner, aligned with the 5-Year Estate Plan.
• Office Moves & Redesigns: Provide regional insights and guidance on office moves, redesigns, and rebranding needs across various workplace models.
• Renovation Management: Manage real estate renovation projects according to Corporate Branding Guidelines.
• Functional Requirements: Advise on functional and operational requirements related to real estate changes.

• A minimum of 7-10 years of experience in facilities and property management, ideally with a focus on outsourcing and contract governance.
• Working background from an FM service provider is preferred.
• Accreditation of IFMA or RICS will be advantageous.
• A solid understanding of our organization's structure, operations, and business model is essential.
• Strong cross-cultural communication, leadership, and stakeholder engagement skills.
• Proven skill in contract negotiation, SLA/KPI design, and vendor performance management.
• Demonstrate the ability to manage escalations, standardize service delivery, and support global initiatives.
• Ability to influence senior executives and align FM strategy with core business goals.

This is a unique opportunity to join us at a pivotal moment in our journey. You will be part of a global team that is shaping the future of our business and our culture. You will work alongside passionate, driven professionals who are committed to excellence and innovation, and you will have the opportunity to make a real impact—on our people and our success.