Director of Leisure Operations

3 days ago

Singapore beBeeLeadership Full time $100,000 - $140,000
Senior Manager of Leisure Academies

The Senior Manager plays a pivotal role in driving the Academy's mission and long-term success through strategic thinking, marketing expertise, and operational excellence.

Key Responsibilities:
  • Develop and execute comprehensive strategies for the Academy, ensuring alignment with organizational objectives and fostering growth.
  • Lead the development and implementation of innovative programmes, courses, and initiatives to meet market demands and enhance the Academy's reputation.
  • Drive innovation, best practices, and digital integration in operational processes and service delivery.
  • Develop and execute effective marketing strategies to promote the Academy's offerings and enhance its brand visibility.
  • Oversee social media campaigns, content creation, and community engagement to drive audience growth and engagement.
  • Collaborate with the marketing team to design promotional materials, advertisements, and online campaigns.
  • Track and analyze the effectiveness of marketing initiatives and adjust strategies as needed to optimize results.
  • Oversee the planning, coordination, and execution of all Academy programmes and events.
  • Ensure optimal utilization of facilities, resources, and personnel for programme delivery.
  • Establish and monitor key performance indicators (KPIs) to measure the success and impact of the Academy's operations.
  • Ensure compliance with policies, standards, and regulations.
  • Build and maintain strong relationships with clients, partners, and stakeholders.
  • Manage high-level client communications, proposals, and agreements to ensure client satisfaction and retention.
  • Handle escalations and resolve issues promptly and effectively.
  • Provide leadership, guidance, and support to the Academy team.
  • Foster a collaborative and high-performing team culture.
  • Identify training and development needs and implement initiatives to upskill team members.
  • Develop and manage the Academy's financial plans, ensuring cost-efficiency and profitability.
  • Liaise with the finance department for invoicing, payments, and financial reporting.
  • Identify opportunities for revenue generation and cost optimization.
  • Prepare and present periodic reports on operational performance, financial status, and strategic initiatives.
  • Analyze feedback, market trends, and data to guide decision-making, improve programme delivery, and shape marketing efforts.

Requirements:

Education: Degree in Business Administration, Hospitality, Education, or related fields.

Experience: Minimum of 5–8 years in a managerial role, preferably within education, F&B, or leisure industries.

Skills:

  • Strong leadership and strategic planning abilities.
  • Excellent organizational and coordination skills.
  • Analytical mindset with attention to detail.
  • Exceptional written and verbal communication skills.
  • Proficiency in project management and financial planning
  • Personal Attributes:
  • Results-driven and resourceful.
  • Adept at multi-tasking and working under pressure.
  • Passion for food, education, and leisure is highly desirable.

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