
Customer Resolution Specialist
2 weeks ago
We are seeking a professional with excellent customer service skills to fill the role of Customer Resolution Specialist. As the primary contact for customer complaints, you will conduct thorough investigations, review evidence to identify trends, and provide clear recommendations based on findings.
- Investigate and resolve customer complaints in a fair and efficient manner.
- Identify and analyze trends and patterns in customer complaints to improve processes and prevent future issues.
- Develop and implement quality assurance procedures to ensure high-quality service delivery.
Additional responsibilities include coaching and mentoring colleagues to enhance their skills and knowledge, and contributing to the development of effective solutions to complex problems.
About the RoleThe ideal candidate will possess strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. You will work collaboratively with the team to identify and address customer concerns, ensuring timely and effective resolutions.
-
Customer Resolution Specialist
2 weeks ago
Singapore beBeeSpecialist Full timeJob Description We are seeking a professional with excellent customer service skills to fill the role of Customer Resolution Specialist . As the primary contact for customer complaints, you will conduct thorough investigations, review evidence to identify trends, and provide clear recommendations based on findings. Investigate and resolve customer...
-
Customer Resolution Specialist
2 weeks ago
Singapore Prudential plc Full timePrudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...
-
Dispute Resolution Specialist
1 week ago
Singapore beBeeDispute Full time $60,000 - $80,000Job Title: Dispute Resolution SpecialistAbout the Role:We are seeking a detail-oriented and analytical individual to join our team as a Dispute Resolution Specialist. In this role, you will be responsible for investigating customer complaints, conducting thorough audits, and ensuring timely and fair resolutions.This is a critical role within our...
-
Singapore Vestiaire Collective Full timeVestiaire Collective is the leading global platform for desirable pre-owned fashion. Curated by its trusted community of fashion lovers, members inspire one another whilst selling and buying unique pieces from each others' wardrobes. Encouraging consumers to join the circular economy as the sustainable alternative to throw-away fashion, the platform is...
-
Complaints Resolution Specialist
1 week ago
Singapore beBeeCustomer Full time $60,000 - $80,000Complaints Resolution SpecialistWe are seeking a highly skilled Complaints Resolution Specialist to join our team in Singapore. In this role, you will be responsible for investigating and resolving customer complaints in a timely and fair manner.Key Responsibilities:Investigate customer complaints thoroughly, gathering all relevant information and...
-
Dispute Resolutions Specialist
1 week ago
Singapore beBeeEscalation Full time $90,000 - $120,000Senior Escalation Resolution SpecialistAs a Senior Escalation Resolution Specialist, you will play a critical role in resolving complex issues and ensuring that our customers receive the best possible experience. Responsibilities:Resolve escalated customer complaints in a timely and professional manner.Investigate and analyze customer concerns to identify...
-
Claims Resolution Specialist
1 week ago
Singapore beBeeNegotiation Full time $50,000 - $70,000Job Title: Claims Resolution SpecialistThe role of a Claims Resolution Specialist is pivotal in the insurance industry, as it requires effective coordination with various stakeholders to ensure timely and accurate claim submissions. This position demands strong organizational skills, attention to detail, and excellent communication abilities to facilitate...
-
Dispute Resolution Specialist
1 week ago
Singapore beBeeConflict Full time $80,000 - $120,000Dispute Resolution Specialist - Litigation & Conflict ResolutionWe are seeking a skilled and driven professional to join our dynamic team as a Dispute Resolution Specialist. The ideal candidate will have a strong background in litigation and dispute resolution, with excellent analytical, research, and drafting skills.Job Description:The Dispute Resolution...
-
Feedback Resolution Specialist
2 weeks ago
Singapore beBeeCustomerService Full timeJob Title: Feedback Resolution Specialist Our team is seeking a skilled Feedback Resolution Specialist to provide exceptional customer service and manage feedback across various levels. As a key member of our organization, you will play a vital role in ensuring timely and effective resolution of customer inquiries and concerns. The successful candidate...
-
Feedback Resolution Specialist
6 days ago
Singapore beBeeCustomerService Full timeJob Title: Feedback Resolution Specialist Our team is seeking a skilled Feedback Resolution Specialist to provide exceptional customer service and manage feedback across various levels. As a key member of our organization, you will play a vital role in ensuring timely and effective resolution of customer inquiries and concerns. The successful candidate...