
Volunteer Management Leader
1 week ago
The Assistant Manager is a strategic leader who empowers volunteers and drives community impact.
Key Responsibilities:
- Support the implementation of a purposeful vision for volunteer management that aligns with the organisation's mission.
- Assess and identify volunteer needs and gaps across programmes and services, and align volunteer programmes with strategic goals.
- Oversee the end-to-end volunteer recruitment process, including responding to enquiries, screening and interviewing candidates, and planning targeted recruitment campaigns.
- Conduct comprehensive volunteer orientation and training sessions to ensure volunteers understand their roles, organisational policies and safety protocols.
- Lead volunteer appreciation/recognition initiatives, including appreciation events, personalised acknowledgments and regular communication through newsletters and social media.
- Monitor and track volunteer engagement metrics such as hours contributed, and prepare detailed reports on volunteer activities, impact and key performance indicators.
- Lead the integration of technology and innovative practices to enhance volunteer management processes, communication and training.
- Provide leadership and guidance to team members to ensure effective execution of volunteer management and youth engagement initiatives.
Requirements:
- Proven experience in volunteer management, community engagement, youth development or related fields.
- Strong leadership skills with experience supervising or guiding teams.
- Excellent verbal and written communication skills, with the ability to engage diverse stakeholders.
- Analytical mindset with experience in monitoring, reporting and using data to inform decision-making.
Benefits include fostering positive volunteer experiences, building lasting partnerships across diverse sectors, and making a meaningful impact in the community.
This role requires a self-driven, adaptable and collaborative individual who is passionate about volunteerism and community development.
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