Strategic Volunteer Leader

3 days ago

Singapore beBeeVolunteer Full time $72,000 - $108,000
Volunteer Manager Job Description

The Volunteer Manager is responsible for leading the strategic direction and day-to-day management of volunteer programs, ensuring they effectively support the needs of service units.

This role oversees, monitors, and supports volunteer recruitment, onboarding, training, evaluation, and retention, establishing a positive and compliant volunteer culture.

The Volunteer Manager will play a crucial role in aligning volunteer contributions with KKCS's mission, fostering growth and recognition for volunteers, and ensuring program compliance and quality.


Key Duties & Responsibilities:
  • Volunteer Management
  1. Develop and implement volunteer management policies, processes, and culture across the organization.
  2. Build and maintain a pool of dedicated volunteers to support all service units.
  3. Conduct needs analysis with service units, including risk assessment, role descriptions, and continuity planning.
  4. Oversee volunteer recruitment, registration, screening, and interviews in collaboration with service units.
  5. Coordinate onboarding programs in collaboration with service units.
  6. Develop and oversee volunteer training and capability development programs.
  7. Lead volunteer evaluation sessions and organize appreciation events.
  8. Implement risk mitigation strategies and plans in collaboration with service units.

  • Data Management
  1. Establish, oversee, and maintain IT systems for efficient volunteer data management.
  2. Support staff in utilizing the IT system for effective volunteer data management.
  3. Oversee volunteer data tracking and analysis for impact evaluations.

  • Partnership Engagement
  1. Engage with internal and external partners to fulfill volunteer needs.
  2. Build and sustain a network of community partners to support services.

Requirements:
  • Degree in Social Sciences or related field preferred.
  • Minimum 5-7 years of relevant experience in Social Service or similar settings.
  • Volunteering experience in social service or healthcare sectors.
  • Proficiency in report writing and Microsoft Office applications.
  • Strong interpersonal and leadership skills.
  • Skilled in written and verbal communication.
  • Creative, proactive, and resourceful.

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