
Strategic Leader
1 week ago
Job Title: Assistant Manager, Volunteer Management
">The role of the Assistant Manager, Volunteer Management is to provide leadership and guidance to a team of volunteer managers. The Assistant Manager will be responsible for implementing a purposeful vision for volunteer management that aligns with the organisation's mission.
">Key Responsibilities:
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- Support the implementation of a strategic plan for volunteer management that aligns with the organisation's goals.">
- Assess and identify volunteer needs and gaps across programmes and services, and align volunteer programmes with strategic objectives.">
- Oversee the end-to-end volunteer recruitment process, including responding to enquiries, screening and interviewing candidates, and planning targeted recruitment campaigns.">
- Conduct comprehensive volunteer orientation and training sessions to ensure volunteers understand their roles, organisational policies and safety protocols.">
- Lead volunteer appreciation/recognition initiatives, including appreciation events, personalised acknowledgments and regular communication through newsletters and social media.">
- Monitor and track volunteer engagement metrics such as hours contributed, and prepare detailed reports on volunteer activities, impact and key performance indicators.">
- Lead the integration of technology and innovative practices to enhance volunteer management processes, communication and training.">
- Provide leadership and guidance to team members to ensure effective execution of volunteer management and youth engagement initiatives.">
Requirements:
">- ">
- Degree or Diploma in Business Administration, Marketing, Mass Communications or Social Science.">
- At least 3-5 years' experience in volunteer management, community engagement, youth development or related fields.">
- Strong leadership skills with experience supervising or guiding teams.">
- Excellent verbal and written communication skills, with the ability to engage diverse stakeholders.">
- Proven ability to manage multiple projects, prioritise task and meet deadlines.">
- Proficient in using digital tools and platforms for volunteer management and communications.">
- Analytical mindset with experience in monitoring, reporting and using data to inform decision-making.">
- High emotional intelligence, conflict resolution skills and ability to foster positive volunteer experiences.">
- Self-driven, adaptable and able to work collaboratively within a multidisciplinary team.">
- Passion for volunteerism and community development.">
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