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Establishing Restaurant Operational Excellence

3 weeks ago

Singapore beBeeOperations Full time $48,000 - $72,000

Restaurant Operations Manager is a key role that drives business success.

  • Job Responsibilities:
  • - Plan and direct the daily operations of a restaurant, including supervising staff and maintaining high standards of quality and service.
  • - Lead and motivate team members to achieve sales and customer satisfaction goals through effective planning, coordination, and motivation.
  • - Develop and implement Standard Operating Procedures (SOPs) to improve efficiency and customer satisfaction.
  • - Respond to customer enquiries, including menu planning and provide solutions to customer complaints.
  • - Coordinate restaurant operations, including scheduling staff, managing reports, and maintaining cleanliness and hygiene standards.
  • - Foster positive customer service in all areas and handle customer feedback and complaints effectively.

Required Skills and Qualifications:

  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to analyze problems and develop effective solutions
  • Knowledge of food safety and sanitation procedures
  • Ability to work in a fast-paced environment and prioritize tasks effectively

Benefits:

  • Opportunity to work in a dynamic and growing industry
  • Chance to develop leadership and management skills
  • Competitive salary and benefits package

Others:

  • Work in a collaborative team environment
  • Contribute to the success of the organization
  • Enjoy a positive and supportive work culture