Senior Production Support Engineer, Institutional Banking Group Technology

2 weeks ago


Singapur, Singapore DBS Bank Full time

Job Summary

We are seeking a highly skilled Production Support Engineer to join our Institutional Banking Group Technology team. As a key member of our team, you will be responsible for providing 7x24 operational support for all production practices, including weekends and holidays.

Key Responsibilities

  • Provide technical expertise to facilitate investigation of complex technical issues and provide solutions in a timely and efficient manner.
  • Work on formal and informal Post Event Problem Reviews (PEPRs), coordinate delivery dates, define action items, and pursue issues to closure for problems that occurred for all Severity Level 1 – 3 client impacting incidents.
  • Contribute to metrics-based reporting on the production and/or pre-production environment and stay current with emerging technologies.
  • Participate in knowledge transfer to ensure better grasp of the product and domain.
  • Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments.

Requirements

  • At least 5 years of experience in IT with 2 years in banking payment domain.
  • Strong technical knowledge of RHEL, JBOSS, Apache, MariaDB, MQ, SQL, and Shell scripting.
  • Able to provide 24x7 operational support including Weekends and public holidays.
  • Good communication skills both in written and oral.
  • Self-starter with excellent crisis management skills.

About Us

DBS Bank is a leading financial services group in Asia, with a proven track record of innovation and excellence. We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.



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