Frontline Bank Ambassador

4 days ago


Singapore United Overseas Bank Full time

Job Summary

We are seeking a Frontline Bank Ambassador to provide efficient and quality customer-focused service to improve the customers' banking experiences. As a key member of our team, you will be responsible for providing full range of banking products and financial advisory services in personal, business and commercial banking.

Key Responsibilities

  • Attentive to customers inquiries and requests related to banking transactions.
  • Actively offer advisory solutions to meet customer's needs.
  • Be proactive to resolve service issues to escalate to manager if unresolved.
  • Identify growth opportunities to value-add our customers via sales leads and referrals.
  • Exercise vigilance when performing duties and highlight unusual and suspicious transactions.
  • Constantly support and participate in Bank's ongoing campaigns and programmes.
  • Comply with established operational control and audit procedures and maintain a high standard of housekeeping at branch.

Requirements

  • Diploma with experience are welcome to apply.
  • Strong passion to build meaningful customer relationships and enhance customer experiences.
  • Effective listening skills with good problem-solving skills.
  • Possess excellent multi-tasking skills and be able to function under pressure.
  • Strong communication skills characterized by excellent writing and speaking skills.


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